India Is a Primary Marketplace and Delivery Destination
India’s IT industry has exploded over the last decade. The country exported approximately $50 billion in IT-related products and services in 2010–up from just $2 billion in 1998. Clearly, India has created a sea-change in the IT industry–demonstrating that global delivery can reduce your IT and business costs while providing high-quality services to your business and your customers.
India is now one of the largest and fastest growing markets in the world, presenting opportunities for growth and cost savings alike. With more than 450,000 technology students graduating annually and more than 70% of its population falling below the age of 35, India offers both a growing domestic market and a deep resource pool for low cost, high quality service delivery.
HP and India Have Grown Together
HP has had a presence in India since 1972 and has had operations in India before the global delivery trend even began. The country currently has the largest presence of HP employees outside the U.S. and we remain one of the largest IT employers in the country. Today we have more than 2,500 retail outlets in 365 cities and the widest product service coverage in India with 206 service points across 157 cities. Plus we have two manufacturing centers producing desktops, laptops, workstations and servers.
HP India also remains a cornerstone in our Best Shore sourcing model, delivering services that help our clients reduce costs, increase flexibility and speed, and enable growth. We have been delivering services from India since 1988 and now, as a Best Shore global delivery hub, we have grown to support more than 400 clients across the globe.
HP India is a global delivery hub in our Best Shore global sourcing model and currently hosts major facilities in Bangalore, Chennai and Hyderabad. We deliver a wide range of services from our Applications, Business Process and Infrastructure Technology Outsourcing portfolios as well as expertise in a number of vertical industries like Financial Services; Communications, Media and Entertainment; Manufacturing; Consumer Industries and Retail, Healthcare and Life Sciences and more.
Our quality levels are unbeatable with India delivery centers boasting certifications such as CMMI Level 5, ISO20000, ISO27001, ISO 9001, SAS70 Type II and BS 25999. In fact, HP India was the first ever BS15000 certified company in the world (now it is known ISO20000 the international standard for IT service management/ITIL)
India remains a hotbed for innovation as we collaborate with HP Labs and support specific labs for Testing, Service-Oriented Architecture and Business Intelligence.
With proven competency in executing large multi-million dollar, multi-site projects and outsourcing contracts, Best Shore India has proven a critical presence in the overall success of HP Enterprise Services.
Our partial ownership of MphasiS, Ltd, an India-based IT services company, gives us greater scale, expertise and service flexibility through seamless, integrated operations.
Best Shore Application Services In India
As the largest global delivery center for Applications Services, Best Shore India offers a comprehensive breadth of application services and industry-specific solutions across multiple industries, servicing more than 150 customers. A large, skilled workforce and more than 20 years of global delivery experience equip the center with the scale and experience needed to manage multi-million dollar, multi-location projects and outsourcing contracts for clients around the globe. HP is a market leader in processes and certifications and we leverage our experience in India to set up other centers around the world and to help them with process improvement.
Best Shore Infrastructure Technology Outsourcing (ITO) Services In India
As one of the six global delivery hubs, the Best Shore ITO (Infrastructure Technology Outsourcing) in India delivers the entire portfolio of ITO services – Data Center Services, Work Place Services, Global Network Services, Global Information Security Services, Enterprise Service Management and Program & Project Management. The Center’s combination of transition and transformation expertise, mature process framework, proven service delivery excellence based on industry best practices and standards and above all, vast experience of managing complex transitions and engagements, make it a very attractive Best Shore location from which HP can deliver high quality services at optimum cost structures.
Best Shore Business Process Outsourcing (BPO) Services
- Enterprise Services: Finance & Accounting, Human Resources, Supply Chain Management, Document Processing, Payments, Billing & Clearing
- Customer Relationship Mgmt (CRM): Contact Center Outsourcing & Management, Consumer Direct/Telemarketing services, Warranty Management
- Financial Process Management: Card Processing, Credit & Financial Services, Insurance
- Administrative Services: Healthcare, State and Local Government
Office Locations
- HP Best Shore India Center Campus - Bangalore
- HP Avenue, 39/40, Electronics City Phase II
Hosur Road, Bangalore – 560 100
Tel: 080 0 28528395/6
- HP Best Shore India Center - Chennai
- Citius – A, Olympia Technology Park
No:1, SIDCO Industrial Estate,
Guindy, Chennai – 600 032
Tel : 044- 39852000
- HP India Sales
- 24, Salarpuria Arena
Adugodi, Bangalore – 560 030
Tel: 080 2563 3555
Country Leaders
- Neelam Dhawan, Managing Director – Hewlett Packard India
- Venkatachalam PV, Director – Best Shore India Center – Applications
- Prakash MS, Director Best Shore India Cluster – ITO
