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The Challenge For the Capital Markets Industry

Capital restructuring due to the economic crisis. Eroding margins and limited growth driven by a saturated market. Narrowing net interest margins and declining customer loyalty. A greater need to improve efficiency. New regulations and process improvements are putting a strain on the operations of financial institutions. And firms are under pressure to reduce maintenance costs so they can invest in IT enhancements.

The Answer

What does it take to survive in the new global capital markets environment while preserving and strengthening your competitive position?

To address new requirements including global straight-through-processing (STP) targets, you need to make significant, complex changes to your enterprise processes and IT. You must transform your operations and business. A completely streamlined and more efficient operational environment is key to your long-term success. This is possible through the following:

  • Managing risk and transforming operations – You have to become better equipped to comply with global STP targets that require streamlined transaction processes. Implementing the correct processes will speed up transactions and reduce the number of errors, saving time and money.
  • Strategically managing your costs – By having an experienced IT partner run your mainframes, midrange systems or desktop systems; by having them take responsibility for your operations through a complete outsourcing arrangement; or by taking care of your software, including maintaining and/or developing applications, consolidating the number of system running, and replacing legacy applications with ones that are more flexible and less expensive to maintain.
  • Manage your enterprise risk – With an increase in government compliance regulations and a change in capital adequacy, you must harmonize market, credit, operations and security functions across your organization to mange risk.
  • Develop applications faster, cheaper and with higher quality – To enhance your infrastructure, you need to have financial applications developed related to lending, deposit and investment.
  • Keep your company secure and running – You need to have help to improve your security and privacy programs, policies, tools and processes and preparedness for regulatory obligations so you can sustain operations no matter what.

HP serves financial institutions around the world in every sector, including banking, insurance, and capital markets. We help clients address their needs with relationship management, delivery expertise, and sales knowledge. And we offer a fast-track route to highly automated systems and services, time-tested processes and procedures and expanded resources. Leveraging our capabilities, you can focus on product development and services that distinguish your organization in the marketplace and with your customers. We deliver tangible business results with a wide range of services that include:

  • Integration and SOA Services
  • Business Process Outsourcing services within financial services
  • Applications Modernization and Management
  • HR Outsourcing Services
  • Finance and Accounting Services
  • Network Management Services

The Results

HP helps financial institutions align their business and IT strategies to help transform and harmonize market, credit, operations, and security functions in order to manage risk, reduce cost and improve transparency. We can transform your organization and help you gain a competitive edge.

Here are examples of what we've done for others in capital markets:

  • Completed the integration of disparate technology services and various e-business capabilities resulting from a banks mega-merger in Australia in less than a year .
  • Designed a sophisticated online compensation planning application and completed the system implementation in five months for one of North America's largest financial institutions that saves the bank considerable expense by replacing a large volume of paperwork, lets compensation analysts do their jobs in 45 percent less time.
  • HP reduced the call-center response time of an Australian bank's mortgage processing from 15 to 60 seconds down to five to 15 seconds.

Choose a partner with industry insight, relationships, and IT knowledge for capital markets that can help you improve your business performance. You’ll respond faster to changing market dynamics and secure new opportunities ahead of your competition. Choose HP.

Financial Services Industry Contact Information


Vice President, Global Financial Services

Vice President, Global Financial Services Mark DeBenedictus
Mark DeBenedictus is vice president of Global Financial Services. He is responsible for leading business operations and driving growth in this multibillion dollar market including banking, insurance and capital markets. In this role, DeBenedictus oversees development of industry strategy, client relationships, and go-to-market plans for industry solutions and business partners throughout the world.

E-mail Mark DeBenedictus

Download Mark DeBenedictus' biography

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