Government Health
The Challenge of Finding Government Healthcare Transformation Solutions
Current projections indicate that in the next decade healthcare may account for 20 percent of our gross national product. Government payers will need to find new and effective ways to deal with:
- Shifts in demographics and demands of consumers
- Resource shortages and budget constraints
- Changes in federal, state and local regulations
- Desire for improved outcomes and quality of healthcare services
These conditions are further complicated by the fact that government payers operate in an environment that is fragmented by political, economic and cultural concerns. How is it possible to transition to more effective business processes and technology uses that can deliver better healthcare value while immersed in this complex and changing environment?
360-Degree Health Care Continuum
The Answer
To move ahead, you must find ways to keep a number of moving parts working together while finding meaningful ways to gain flexibility, deliver results and balance public and private interests. This transition must be made in carefully planned steps. HP can help you get there.
Through a transformation process called The 360-Degree Health Care Continuum, HP provides a framework for states and other participants in the healthcare system to address the critical goals of lowering costs, improving care and increasing efficiency. This approach helps realize a substantial return on investment (ROI) by focusing on innovative solutions that lead to:
- Improved distribution of knowledge: turning data into information and information into knowledge for use by consumers, providers and payers
- Consumer empowerment: giving patients and their families and advocates the knowledge and ability to make choices
- Performance improvement: working in collaboration with patients and providers to promote safety, quality and value
- Streamlined business processes: deconstructing processes to reduce administrative costs and effort, and to promote efficiency and effectiveness
- Leveraged, modernized infrastructure and applications: using the investments we make to support multiple reuse by a variety of stakeholders and programs, and to reduce the costs and maximize the value of modernization
As the country's largest processor of healthcare claims, HP is uniquely suited to help you take advantage of the latest information technology (IT) advances and economies of scale. With 7,000 professionals dedicated to serving the healthcare sector, we can provide a comprehensive range of end-to-end services such as:
HP State and Local Government Health Portfolio
HP is transforming the traditional industry procurement model to a flexible system that allows government healthcare agencies to purchase components together or separately. Through the HP State and Local Government Health Portfolio, we are helping health agencies reduce program costs and improve the efficiency, performance, and quality of care through best-in-class systems and services.
- Medicaid Fiscal Agent Services
- Healthcare Analytics and Decision Support Services
- Healthcare Fraud, Abuse and Detection Services
- Immunization Registry and Tracking Services
- Pharmacy Benefit Management Services
- Disease Management Services
- Healthcare Care Management Support Services
- Cost Containment Consulting Services
- Electronic Health Records
Medicaid & Medicare Claims Processing:
The Results
Currently, HP handles 35 percent of all Medicare and Medicaid claims in the United States and processes 2.4 billion healthcare transactions annually. Our experience at the federal and state levels has made it possible for the agencies we serve to:
- Decrease claims processing time
- Lower administrative costs to benefit dollar expenditure
- Achieve certification to increase federal funding of systems
- Reduce medication errors
- Improve the quality of healthcare
Find out how your agency can benefit from working with the healthcare industry's largest provider of business process management services. Among the services provided by HP:
- Government Healthcare BPO Services
- Healthcare Payer Administrative Services
- HP Atlantes
- MetaVance
- State and Local Government Services
Government Health Industry Contact Information
State & Local Government Healthcare Leader Barbara Anderson
Barbara H. Anderson is an HP vice president in the Global Healthcare Industry Group with responsibility for all U.S. state and local government healthcare business. Previously, she was vice president of the U.S. State and Local Government group. In 2007, she received the top award, the Chairman’s Award, for her contributions to EDS, now HP.
Vice President and General Manager, Global Applications, Business Process Outsourcing & Healthcare Sean Kenny
Sean Kenny, vice president, HP Enterprise Services Global Healthcare industry segment, is responsible for driving the business growth, strategy and investments required to support HP’s commercial and government healthcare business around the globe.
HP Federal Healthcare Leader Don Picard
Don Picard is vice president and segment leader of federal healthcare for HP’s U.S. Public Sector. He is responsible for business with the U.S. Department of Health and Human Services, including the Centers for Medicare and Medicaid Services (CMS) and the Food and Drug Administration (FDA); the U.S. Department of Veterans Affairs; and the Military Health System in the U.S. Department of Defense.
For more information about what HP Enterprise Services can do for you, submit a business inquiry.