Content starts here
Our expertise is your business advantage in a content-driven world. We can help drive efficiency, grow distribution and speed production in a world where connectivity is ubiquitous and content is king. Capabilities we provide media and entertainment companies create a cost, revenue and time-to-market advantage.
- IT Outsourcing – The explosion of digital content is reshaping the Media & Entertainment industry and putting increasing pressure on streamlining how business is done. New and emerging platforms, cutting edge digital formats, high definition, and growing online content all need a nimble and responsive IT infrastructure. But handling all that means less time for your core, creative business. A smart approach is to reduce the cost and hassle of operating, managing and maintaining those elements by outsourcing your IT services. With HP our years of experience managing major datacenters combined with our expertise in the Media and Entertainment industry can help you determine the most optimized model. It’s a win–win solution, simultaneously lowering your expenditures, freeing your resources and moving a vital function into expert hands.
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- Storage Management Services – Entertainment technology has expanded dramatically within the last few years, and with it has come an explosion of digital data. Hundreds of terabytes of space are needed throughout creation, management and distribution, and that massive amount of content must be online and instantly accessible. These huge libraries need significant IT attention just to maintain. Add archival protection, disaster recovery or business intelligence and you’ve got a real challenge on your hands. Storage Management Services from EDS provide an innovative enterprise–wide approach to manage, protect, store and retrieve your data based on its changing business value. And with EDS Liquid Storage™ you only pay for storage when you need it so you can enjoy virtually unlimited scalability without the large capital expenses you incur when managing data storage internally.
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- Business Intelligence – If you don’t know whether users are tuning in, how do you know if you’re successful? Whether you’re tracking television viewers, online readers, content gatherers or gamers, surveys and polls only go so far. You need real–time data and instant reporting on customer actions, pre–sorted by demographics. Feedback that works for your specific programming strategy, on demand. And you need to share that data with all your internal teams. EDS Business Intelligence (BI) consulting services help you capture, integrate and analyze information to improve decision–making and provide insight across business units, systems and the enterprise. Our practical solutions transform your data into actionable information, vitally important in the communications and media space.
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- Content Management & Distribution – Moving a content from production to distribution is a data challenge, whether you’re a music studio, film producer, television network, publishing company. All media and entertainment companies deal with hundreds of different platforms, specs from websites and writers, special cuts, ad insertions and legal aspects. And revolutions in social media and user–generated content mean added pressures to accept and include information in new formats and through new methods. It’s a logistical nightmare. HP can provide the assessment skills and building blocks to help you manage all your content related processes – from creation and storage through distribution and archive – in a transparent and integrated way across your enterprise. We help you manage all types of unstructured content regardless of format. EDS’ Content Management (CM) Services enables you to quickly access content through standalone, hosted or managed environments; reducing infrastructure costs while maximizing intellectual capital.
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- Business Continuity & Recovery – The loss of just 30 seconds of digital media can cost a film production company, music studio or publisher significant time and money. The loss of archival footage, audio recordings or print photographs may mean that the asset is gone forever. Even the best preservation measures, climate controlled–vaults, and digital transfers are no guarantee that the social and cultural content will last. But HP can help reduce that risk. Our proven strategies, services and technologies reduce your exposure and vulnerability, help protect your critical assets and ease your recovery if an unforeseeable catastrophe does strike. Solutions include Electronic Vaulting, Disaster Tolerant Infrastructure Design and Implementation and Managed Disaster Tolerant Services. We can help you develop and manage an integrated solution that ensures your business continuity, not just disparate, non–integrated technologies that can fail to deliver when you need it the most.
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- Portals and Collaboration Services – Magazines, news networks, cable outlets and film companies are working all over the world, but need to coordinate production and share creative resources in a centralized, secure and efficient environment. They want to enable their team to share and retrieve information and documents without incurring information–distribution expenses and delays. EDS Portals and Collaboration Services help you leverage functions from many technology disciplines including social networking capabilities, business intelligence, document management and Web site development. It’s an optimal way to promote long–distance collaboration and innovation while gaining new capabilities to easily assemble, manage and follow processes from concept to final production.
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- Data Center Modernization – The shift to digital content is driving demand for storage and data center capacity, testing the limits of your outdated servers and infrastructure. Enterprise growth, operational changes and even recent acquisitions can further exacerbate the problem. Supporting this complex, disparate, duplicative and inefficient environment can cost up to 90 percent of your IT budget. HP can help. We can work with you to modernize the infrastructure to make it simpler, less costly to manage and enhance availability and make it more responsive to changing market conditions.
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- CRM (Customer Care) – In an industry dependent on attracting and retaining customers, touch points are critical. Each contact is an opportunity to offer your customers the best possible experience, and can also be a way to gain a better understanding of what they are buying and how they are consuming the content they purchase. But delivering and managing high–quality contact center services that support complex, large–scale customer interactions can add complexity to this strategic function. HP can help you comprehensively manage the entire interaction to improve customer satisfaction, retention, loyalty and value. Our CRM capabilities are integrated to industry–specific business process frameworks to manage critical customer–facing activities end–to–end, and address industry–specific challenges to serving end–customers. And whether you need to transform and modernize your systems, integrate your operations or outsource the entire customer care function, EDS will work with you to achieve better business outcomes.
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