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The Challenge

In the healthcare payer segment, rapid growth and mergers have left many firms facing the task of rationalizing wildly disparate systems. This results in inefficiencies and downtime, and drastically hinders your ability to:

  • Respond to growing demand for customer-centric services
  • Improve and manage relationships with providers
  • Manage benefit expense and improve your medical loss ratio
  • Reduce administrative costs
  • Control information technology (IT) spend
  • Effectively address compliance issues

The Answer

Your best option: to modernize your systems and put in place the applications and capabilities you need to gain a competitive advantage. With HP, you have an IT partner with an in-depth understanding of your business challenges, as well as a relentless commitment to making certain your systems provide a quantifiable return on investment (ROI). We can help you:

  • Create systems that give you the speed and agility, which enables you to respond more quickly to industry trends and pressures
  • Improve and personalize customer service via improved self-service and call center capabilities
  • Better design member level benefits while bringing products to market faster
  • Capitalize on existing health and business data by using it in new, innovative ways to harness intelligence and inform decision making
  • Integrate disparate platforms and applications

With HP, you have access to everything you need to achieve these and other objectives. Your organization will benefit from products and services that have set the standard for your industry, including:

The Results

We've been the industry's leading IT outsourcing and claims transactions provider for more than 40 years. In that time, we've accumulated an unsurpassed level of expertise that you can leverage to bring meaningful improvements to your organization, including:

  • Reducing processing and payment times
  • Increasing systems performance while decreasing administrative and maintenance costs by up to 50 percent
  • Supporting Web solutions that provide customers with instantaneous service and direct control over their individualized benefit plans
  • Improving provider satisfaction through speedier payment processing, guaranteed eligibility and real-time processing
  • Enhancing medical management by applying focused solutions to plan and monitor care, foster prevention, and increase compliance in chronic cases that account for nearly 75 percent of all healthcare expenses

If you're ready to harness the power of IT to transform your business, talk to HP.

More Information

Payer Industry Contact Information

Vice President and General Manager, Global Applications, Business Process Outsourcing & Healthcare: Sean Kenny

Sean Kenny, Vice President and General Manager, Global Applications, Business Process Outsourcing & Healthcare

Sean Kenny, vice president, HP Enterprise Services Global Healthcare industry segment, is responsible for driving the business growth, strategy and investments required to support HP’s commercial and government healthcare business around the globe.

Contact Sean Kenny

For more information about what HP can do for you, submit a business inquiry.