Revenue and Tax
The Challenge In Revenue and Tax Is To Improve Customer Service, Reduce Costs and Increase Revenue
No one likes paying taxes, but effective tax administration provides funds for public services and enables economic growth, and tax-paying builds a sense of community and shared responsibility.
With most governments facing funding pressures, tax authorities need to do “more with less” and reduce the tax gap by closing loopholes, increasing revenue collection, and detecting non-compliance.
Revenue and tax authorities also want to increase compliance by making things simpler for taxpayers. Taxpayers (and politicians) want new ways of interacting with services available whether online or over the telephone. . .around the clock. They also want citizen-centric services that are less complex and reduce the cost of compliance for businesses and private individuals.
It's a multifaceted problem, and governments need an IT partner who knows how to navigate this complex system.
The Answer
HP has unrivaled experience managing information technology infrastructures for revenue and tax authorities, enabling clients to reduce their running costs and providing an agile platform for modernizing tax administration.
We implement streamlined tax systems by enabling new channels, modernizing legacy systems and integrating end-to-end tax packages. HP also provides revenue collection and payment processing services to reduce costs and increase government income.
Our Revenue and Tax offerings include:
- Revenue collection
- Electronic tax filing and tax assessment
- End-to-end tax systems
- Electronic payment processing
- Electronic licensing and permitting
- Interactive advice and guidance
Results
Australian Taxation Office – Recognizing that new tax legislation would require extensive changes to its business systems, the Australian Taxation Office (ATO) seized the opportunity to upgrade its older IT infrastructure, expand its mobile computing capabilities and open dozens of new offices.
The ATO faced a three-fold challenge: find a full-service provider to implement and manage the new IT infrastructure, transition service delivery responsibility to the new provider, and prepare to deliver the new tax system. Since legislation was being developed concurrently with system development, infrastructure flexibility was crucial.
HP assumed all IT responsibilities in less than three months, deploying the mobile infrastructure needed to support 3,000 field officers, replacing nearly 14,000 older PCs, and significantly boosting telecommunications, mainframe and midrange capacity so the ATO could focus on core functions.
Read the Australian Taxation Office (ATO) Case Study
Revenue and Tax Industry Contact Information
HP Revenue and Tax Expert David Rimmer
David Rimmer is leader for Revenue and Tax in HP’s Global Government Industry. With a background in strategic consulting, systems implementation, and process improvement, he has extensive experience in helping revenue and tax authorities meet today’s challenges. He also brings deep expertise in the closely related areas of welfare and benefits and financial services.
HP State and Local Revenue and Tax Expert Chuck Adelman
Chuck Adelman heads up the Revenue and Tax practice for HP U.S. Public Sector’s State and Local Government division. He has more than 20 years experience in the tax and revenue industry, serving over 20 revenue agency clients during that time. Adelman is a noted thought leader in the industry, and a frequent speaker at the Federation of Tax Administrators (FTA) Technology conference.
For more information about what HP can do for you, submit a business inquiry.