When department store trendsetter Belk Inc. acquired the Alabama-based Parisian retail chain, the company wanted to make the transition as seamless as possible for customers. Yet to effectively convert 30 retail locations across nine states without customers noticing would require meticulous management of every detail from cash registers to back-office systems and workstations.
Belk entrusted leadership of the IT aspect of the conversion to EDS. In a near flawless orchestration of multiple vendors, systems and nearly 650 people, EDS integrated all 30 stores into the Belk network in just one night, without ever having to close store doors.
EDS ensured smooth, seamless cutover without closing business EDS began by building new voice and data networks in all the Parisian stores, implementing all routers, switches and wireless networks in all locations before cutover night. Then under EDS’ leadership, the entire Belk IT team, including multiple vendors, worked to upgrade and convert Parisian’s existing infrastructure.
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