When overcrowding led this growing hub to build a nine-times larger passenger terminal, EDS' IT expertise helped transform the overextended Airport Authority Hong Kong into an overachieving one, winning awards for design, planning and passengers' preferred airport worldwide. EDS' automated flight information display and resource allocation solutions have been critical to this success.
Today, meticulous planning and fully integrated IT make passenger arrival and departure procedures, baggage collection and citywide connections hassle-free. The superhub can now automatically allocate resources strategically and efficiently so that flights depart and arrive on time. EDS is now working with Airport Authority Hong Kong to implement new capabilities and features that will continue to improve passenger and cargo flow, as well as terminal services throughout the airport.
Download the full version: Airport Authority Hong Kong Case Study PDF, 222K