Airlines Increases Productivity, Service and Savings
American Airlines (AA) is the world’s largest airline, serving 250 cities across 40 countries. On any given day, American flies 270,000 passengers on 4,000 flights, while processing more than 239,000 reservations and handling more than 300,000 pieces of luggage. Managing these critical transportation operations on a global level requires a robust technology environment with seamless IT support.
American entrusts this role to HP offshore specialists who support the airline’s core applications from HP global competency centers in Latin America and India. In an ongoing mission to optimize American’s IT environment, HP has expanded its Argentina-based Best Shore solution into a comprehensive suite of services that goes beyond applications development, now encompassing design, testing and management as well.
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