Avista Video Case Study
This video case study shows how HP has worked closely with Avista to launch a new Web portal that takes customers' billing and account management to a whole new level.
Watch the video ASX, 1K, 3:44
Read the transcript PDF, 117K
Conserving energy also saves resources, and Avista’s energy conservation efforts span more than three decades. With Avista’s customer base growing 2 to 3 percent each year, the company saw an opportunity to use technology to enhance its customer service experience. What it envisioned was a new Web application that would improve productivity, sustain growth and provide customers with automated functionality like interactive tools to help them understand their energy consumption. HP partnered with Avista to provide the information technology (IT) expertise to help bring Avista’s vision to fruition.
Download the full version: Avista (Web Solution) Case Study PDF, 208K