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Nearly every businessperson is familiar with the irritation of opening up an e-mail client at the start of the business day and having to wade through dozens of messages advertising low mortgage rates, cheap prescription drugs and preapproved credit cards before he or she can get started with the business of the day. We all know spam is irritating. What’s more difficult to grasp is the real economic impact it can have on an organization. For the Flemish Government, EDS, now HP, estimated that if even half of its 12,000 employees spent just one minute a day handling spam, it would cost the government nearly a quarter-million euros (roughly US$275,000) in lost productivity each year.
Download the full version: Flemish Government Case Study