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Australia: Related Case Studies

7-Eleven, Inc.
7-Eleven is known for its innovative use of technology. The company originally turned to EDS in 1991 to support its dynamic merchandising programs and unique distribution model. Today, EDS helps the retail giant maintain its market dominance by managing the critical apps that keep it going 24/7 and providing best-in-class order management.
Australian Taxation Office (ATO)
Recognizing that new tax legislation would compel extensive changes to its business systems, the Australian Taxation Office (ATO) seized the opportunity to upgrade its older IT infrastructure, expand its mobile computing capabilities and open dozens of new offices.
Australian Taxation Office (Infrastructure Modernization)
The Australian Taxation Office (ATO) wanted to ensure consistent customer service during the peak tax filing periods that have historically challenged its infrastructure and system process capacity. With Internet tax filing becoming more popular, the agency also wanted to migrate its core business applications to the Web without impacting daily business.
Child Support Agency Australia
A printable overview of how HP delivered a road map and successful Proof of Concept for the Australian Child Support Agency's transition to a Service-Oriented Architecture (SOA) with streamlined processes, enhanced visibility and IT-business alignment.
Coles Group Limited
Multiple systems and databases challenged payroll and HR administration services at Coles Group Ltd. HP successfully restructured the service in the largest business process outsourcing program of its kind in Australia.
Commonwealth Bank of Australia (Personal Loan Application Solution)
Relying on an outdated, inflexible personal loan system, the Bank decided to consolidate this environment with its more robust home loan system. HP brought the vision to fruition, and in doing so, helped Commonwealth Bank differentiate itself from the Asia Pacific loan market.
Commonwealth Bank of Australia (UNIX) Case Study
The Bank’s mainframe system supporting one of its wealth management services was becoming increasingly costly and cumbersome. To reduce costs and improve processes, it wanted to migrate to a more efficient UNIX-based platform. EDS was happy to help.
Federal Ministry of Economy, Family and Youth
The enactment of Austria's Administrative Reform Act meant its Ministry of Economic Affairs and Labour needed to quickly upgrade its technology environment to speed the delivery of services. Outsourcing to HP was the ideal solution.
VicRoads
VicRoads wanted a flexible, innovative IT partner to help upgrade and manage the aging platform supporting its Vehicle Registration and Driver Licensing (R&L) services. It called on EDS to quickly upgrade systems and seamlessly move infrastructure.
Westpac
Westpac wanted to enhance customer service, improve efficiencies and reduce costs associated with its mortgage processing operations so HP assumed responsibility for the bank's mortgage processing operations.

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