Austria: Related Case Studies

Federal Ministry of Economy, Family and Youth (Web Portal): Until recently, the Ministry’s internal and external communications efforts were hampered by an inflexible, costly legacy system. In an effort to provide more responsive, citizen-centric services, the BMWA worked with HP to improve the efficiency of the Ministry’s public Web portal and e-mail messaging system.
International Air Transport Association: The International Air Transport Association's (IATA's) aging Cargo Account Settlement System (CASS), running on outdated technologies and disparate platforms in multiple countries, was becoming increasingly difficult to manage and use.

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