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Belgium: Related Case Studies

Belgacom
Belgacom set out to improve its Directory Information Service’s outdated workforce management system. The solution implemented by HP dramatically reduces average call response times, enables call centers to handle more calls without increasing staff and boosts employee job satisfaction.
Federal Agency for the Safety of the Food Chain (FASFC)
In response to global food crises involving such scares as Mad Cow Disease, Belgium’s FASFC decided to modernize its livestock tracking and monitoring system. We delivered a centralized, integrated Web solution that provides a complete picture of animal health from the farm all the way to the dining table.
Fin-Force
When Fin-Force, a leading third-party payment processor, set out to protect its assets from risk and promote customer service, it looked to HP to help implement a best-in-class risk analysis solution.
Flemish Government
E-mail connectivity helped improve productivity and enable collaboration. But an ever-increasing volume of spam e-mail was threatening to overwhelm the systems. The Ministry turned to HP to help it manage unsolicited e-mails more effectively.
Flemish Government (SOA Platform)
When the Minister-President of the Flemish Government launched an e-government initiative to free citizens from the burden of repetitive paperwork, HP delivered a revolutionary service-oriented architecture (SOA) platform that now enables citizens to complete tasks online in just minutes, while saving the government millions.
International Air Transport Association
The International Air Transport Association's (IATA's) aging Cargo Account Settlement System (CASS), running on outdated technologies and disparate platforms in multiple countries, was becoming increasingly difficult to manage and use.
Komatsu Europe International
A new claims and warranty system relying on .NET architecture helped one of the world’s leading construction equipment companies complete its transition from an outdated mainframe infrastructure to a next-generation enterprise environment.

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