Canada: Related Case Studies

Everest Funeral Planning and Concierge Service: To help consumers manage the financial and emotional stress of a funeral, Everest Funeral Planning and Concierge Service relies on HP for a leading-edge Web solution that compiles, compares and reports prices across more than 20,000 funeral homes nationwide, helping clients negotiate better prices for personalized funeral services.
SaskPower Case Study: With cost pressures increasing in almost direct proportion to customer expectations of service excellence, SaskPower needed the information infrastructure to help it provide affordable, highly responsive power delivery. Outsourcing with EDS, an HP company, has given the utility increased flexibility and reliability while keeping technology costs in line with revenues.
Total – Case Study: Total's pensions management became extremely complex following the company's acquisition of two other energy companies. Total turned to ExcellerateHRO to bring all its pension administration services together under a single provider, simplifying management and reducing costs.
U.S. Wireless Provider: When market growth threatened to overwhelm this wireless provider’s BlackBerry® support call center and compromise customer service, the company relied on the EDS help desk culture to rebuild its relationships with customers and accommodate growth at the same time.

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