HP Enterprise Services
» Contact HP
Contact Center Outsourcing Services: Related Case Studies
- Arkansas BreastCare
- With HP's help, Arkansas BreastCare increased program enrollment four-fold, helping 17,000 uninsured and under-insured women across the state access the resources and treatment they need to keep breast and cervical cancer at bay.
- AstraZeneca
- AstraZeneca wanted to streamline its paper-based share plan administration processes so it called on ExcellerateHRO. The ExcellerateHRO team deployed an automated Web tool, enabling AstraZeneca employees to view their share portfolios and process sale/transfer transactions online.
- Everest Funeral Planning and Concierge Service
- To help consumers manage the financial and emotional stress of a funeral, Everest Funeral Planning and Concierge Service relies on HP for a leading-edge Web solution that compiles, compares and reports prices across more than 20,000 funeral homes nationwide, helping clients negotiate better prices for personalized funeral services.
- FranklinCovey
- “Seek first to understand.” It is one of FranklinCovey’s tenets for living and working effectively. It also describes HP’s approach to working with the company.
- HBOS
- To adapt corporate benefits and incentives to meet the changing priorities of colleagues, HBOS collaborated with ExcellerateHRO to enhance its Flexible Benefits Programme for colleagues. As a result, the company increased colleague participation by 30 percent.
- U.S. Wireless Provider
- When market growth threatened to overwhelm this wireless provider’s BlackBerry® support call center and compromise customer service, the company relied on the EDS help desk culture to rebuild its relationships with customers and accommodate growth at the same time.
All case studies
© 2009 Hewlett-Packard Development Company, L.P.
