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Financial Services: Related Case Studies

Abbey National Bank Case Study
Facing mounting competition in the financial services marketplace, this national bank decided to outsource functions including personal loan and mortgage servicing and post-sale processing.
Commonwealth Bank of Australia (Personal Loan Application Solution)
Relying on an outdated, inflexible personal loan system, the Bank decided to consolidate this environment with its more robust home loan system. HP brought the vision to fruition, and in doing so, helped Commonwealth Bank differentiate itself from the Asia Pacific loan market.
Commonwealth Bank of Australia (UNIX) Case Study
The Bank’s mainframe system supporting one of its wealth management services was becoming increasingly costly and cumbersome. To reduce costs and improve processes, it wanted to migrate to a more efficient UNIX-based platform. EDS was happy to help.
HBOS
To adapt corporate benefits and incentives to meet the changing priorities of colleagues, HBOS collaborated with ExcellerateHRO to enhance its Flexible Benefits Programme for colleagues. As a result, the company increased colleague participation by 30 percent.
La Caixa
la Caixa was looking for a competitive edge in a crowded market. HP and la Caixa teamed up to improve processes, overcome complexity and launch new technology initiatives.
La Caixa (Monitoring System)
To enable monitoring of its outsourced banking operations, la Caixa looked to HP for a virtual operational business control center. Thanks to HP's leading-edge business monitoring solution, la Caixa has been able to outsource its banking operations with confidence in its ability to maintain and control service.
Société Générale
This financial services company wanted to transform its IT environment. And with a cost structure based on quantity and level of service, Société Générale reduced total cost of ownership of its desktops by 30 percent.
Westpac
Westpac wanted to enhance customer service, improve efficiencies and reduce costs associated with its mortgage processing operations so HP assumed responsibility for the bank's mortgage processing operations.

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