Enterprise-class document processing is now reaching a new and important level of maturity. Thanks to advances in document digitization, the lowering of storage costs and the application of automated work flow processes, organizations in both the public and private sector can now leverage proven electronic data management solutions. Those emerging systems can be used to replace paper-based materials, to support or enhance business processes, and to drive new business and economic efficiencies.
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In this paper, we examine the recent history of document management, the emergence of key new technologies, and the application of automation to a range of document management activities. We also present EDS document management capabilities and the benefits organizations can reap from this new generation of electronic document processing systems.