White Papers

Recently Added White Papers

Green vs. Lean (14 Oct 2009): Regardless of what they are called, these sustainable and/or green behaviors, including recycling and lowering emissions and carbon footprints, are increasingly being contemplated— or required—by corporate boards, consumers and, in many cases, governmental entities. And leading retailers and CPG companies are seeking innovative new ways to achieve this “Green” vision while continuing to support the growth and productivity that is so critical to their continued success.
From Data to Insight (30 Sep 2009): This paper examines the opportunities for leveraging a BPO partner's operational excellence for improving business outcomes. It examines the potential impact of the BPO provider’s operational practices on delivery, cost, quality, risk, compliance, agility and ongoing optimization. Finally, it describes the need for an integrated, end-to-end, multidisciplinary and life cycle approach to operational excellence – as well as the importance of both innovative and industry-standard methodologies, documentation, tools and infrastructure when selecting a strategic partner.
Adaptive Infrastructure Services (26 Aug 2009): Adaptive Infrastructure Services offers a prebuilt infrastructure with a design based on HP Adaptive Infrastructure innovations and delivered through highly automated processes and procedures.
Cloud Computing in the Communications Industry (24 Aug 2009): Cloud computing is a style of computing in which certain types of services can be delivered and consumed over the internet through an as-needed, pay-per-use business model. In this paper, HP discusses current trends in the Communications industry, challenges our clients face and the opportunities that Cloud Computing can address.
Orchestration For The Business-Driven Data Center (18 Aug 2009): IT organizations are increasingly under pressure to do more with less and to extract as much value as possible from their IT investment. The focus today is on the quality of service – not only the technology – causing IT organizations to perform more as service providers than support teams and contribute to the business. HP shares insights on how orchestration services and technologies can tie an organization’s IT services and systems to its business goals.

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4 Steps Put Your Company On Consumers' “Favorites” List: You know that personalizing the traveler’s buying experience is necessary to remain a competitive player – and is key to differentiating your business whether you’re a supplier, an agency or a player somewhere in between.
A Balanced Innovation Strategy Based On Market Approach: Winning organizations can support their employees’ capacity to invent by understanding the six main forces, with an emphasis on market approach, that affect innovation.
A Green Approach to Managing Information: By addressing full lifecycle information management, organizations can reduce operational costs for storing and managing information, better meet compliance requirements, and become more environmentally responsible.
A Matter of Self Defense: The Business Value of Self-Defending Networks PDF, 433K: Security on open networks must be pervasive – it must deliver end-to-end protection, also known as “self-defending networks”. This is an article from synnovation Magazine.
A Matter of Trust: Secure Computing in an Age of Uncertainty PDF, 89K: Network security is a hot topic in most IT shops these days, and rightly so. The Participation Age has ushered in a wave of unwanted participants – hackers, thieves, competitors and terrorists. Securing client computers on “untrusted” networks requires both user security and machine security. This is an article from synnovation Magazine.
A New Grid In Town: Taking Grid Computing To the Next Enterprise Level PDF, 692K: Grid computing has been redeﬁning how organizations address computing requirements. Grid computing allows organizations to parcel out computational tasks to a network of machines that can be spread literally around the world. This is an article from synnovation Magazine.
A Proactive Security Posture: Regardless of business environment, economic challenge or increase in cyber crime, customers, partners and governments still expect businesses to protect sensitive data.
A Systematic Approach To Diversity PDF, 719K: in this article from synnovation Magazine, Phil Harlow of the Xerox Corporation details how former Xerox Chairman of the Board Joe Wilson set in motion a culture of diversity that put Xerox decades ahead of other corporations.
Advancing Information Management by Going Back to the Basics: Knowledge management technologies and capabilities are changing at a dizzying pace – as are the updated marketing buzzwords that describe them. In the process, organizations can get lost in an information overload as they attempt to better manage corporate capital and knowledge. A properly defined information management strategy and policy can help organizations regain control of their valuable corporate knowledge.
Agile Airline Enterprise: Today’s airline industry is undergoing more transformation than ever before. The combination of ongoing global economic events, “wired” passengers and growth of low-cost carriers makes this market ever more competitive on price, cost and yield.
Agile Card Utility: Despite the dramatic growth of payments cards, the IT systems that process them have remained virtually unchanged for the last 20 years. These legacy systems are often inflexible, making it difficult to accommodate the changes that today’s marketplace demands. Financial services companies that rely on these systems face a challenge: how can they update their card processing platform while still controlling capital expenditure?
Ahead of the Curve PDF, 1.8M: Innovation is a critical driver of growth. Yet, for many organizations, innovation is a process fraught with unknowns and severely dependant on faith. The top seat goes to businesses that build a culture of innovation – and promote enterprise growth. This is an article from synnovation Magazine.
Always On: Working In the World of Now PDF, 1.4M: Where did the iPod come from? How could someone think up such a thing? They’re commonplace now, so such questions about their innovativeness have subsided. But with each passing year they get smaller and sleeker, even as they grow more muscular with capability. The iPod is packed with meaning, swelling with symbolism. It’s an icon of where we are right now socially, culturally, and technologically. It’s representative of the rapidly shifting dynamics driving the successful global enterprise. This is an article from synnovation Magazine.
At Your Service PDF, 600K: Technology is everywhere in the workplace, but people remain the core of any business. Get ready for the people-ready business. This is an article from synnovation Magazine.
Back To the Future PDF, 2.6M: This article from synnovation Magazine guides you on an exclusive virtual tour of the Microsoft Center for Information Work (CIW), where a spectrum of software and hardware technologies come together to help executives understand how these technologies will empower workers in the future.
Banking On an SOA Evolution: Seamless service orientation can change the way your company makes use of technology to compete. A service-oriented architecture (SOA) enables components, applications, functions and systems to be published, consumed and combined dynamically over an intelligent network, enabling virtualization.
Becoming a Synchronized Whole PDF, 1.0M: Pressure to become more agile and efficient is moving manufacturers to trade disconnected islands of automation for globally integrated enterprises. This is an article from synnovation Magazine.
Beyond Google: Searching the Library of the Future PDF, 2.6M: There’s no reason for libraries to lose their relevance, as long as they embrace the right tools to keep them modern and as long as skilled librarians are trained to manage the information flow. This is an article from synnovation Magazine.
Beyond Labor Arbitrage: This paper examines the opportunities for leveraging a BPO partner's operational excellence for improving business outcomes. It examines the potential impact of the BPO provider’s operational practices on delivery, cost, quality, risk, compliance, agility and ongoing optimization. Finally, it describes the need for an integrated, end-to-end, multidisciplinary and life cycle approach to operational excellence – as well as the importance of both innovative and industry-standard methodologies, documentation, tools and infrastructure when selecting a strategic partner.
Beyond the Need For Speed PDF, 1.0M: Effectively harnessing speed can spell the difference between raging success and extinction. The reason is this: With the help of technology, speed conserves and maximizes a business’s most potent resource – time – and transforms it into a strategic asset. Yet generating business velocity can be tricky.This is an article from synnovation Magazine.
Breaking the Vicious Circle: Business Dynamics and Application Platforms: In this paper, Datamonitor outlines a starkly different approach to AMS i.e. a virtuous cycle of “adaptive innovation” based on an agile application platform that exploits the opportunity cost of maintenance.
Bridging The Communications Gap PDF, 942K: Technology innovation has transformed the workplace and enabled workers to do their jobs with greater speed and efficiency. But it also has made reaching colleagues and exchanging information more difficult than ever. How can unified communications streamline that process? This is an article from synnovation Magazine.
Building a Business Case for Service Integration and Management: As companies tackle the challenges of globalization, greater competition, increased regulatory scrutiny, and introduction of new products and services, they are also grappling with information technology (IT) challenges - rigid, inefficient IT structures that constrain growth and flexibility. The effective IT organization of the future must be able to apply new capability to business problems quickly, scale or contract IT operations rapidly to meet changing demand, and be able to set and monitor consumption practices in real time.
Building Service-Oriented Architecture to Last PDF, 1.0M: IT costs were rising while IT’s ability to implement changes to support the business was decreasing. Company executives feared the problems might become visible to customers. This is an article from synnovation Magazine.
Building the Global Village: The Challenges of Engaging and Managing Employees Worldwide PDF, 796K: Along with enhanced technology and streamlined work processes, gaining employees’ discretionary effort may be one of the most effective ways to increase productivity and improve business results. This is an article from synnovation Magazine.
Built To Adapt PDF, 1.0M: Adapting swiftly is key to survival; the key to adapting is succinctly defining core businesses and reshaping business relationships and collaborative alliances. This is an article from synnovation Magazine.
Catch the Wave PDF, 1.0M: We have to get comfortable with rapid change and unpredictablility. And we have to find ways to stay ahead of competitors who are ready to sail past at the first opportunity. This is an article from synnovation Magazine.
Change the Economics of Technology: Organizations are seeing the hot new trend in 2009 is not a new technology but how to use technology to survive and thrive. With businesses facing the toughest economic climate in decades, CIOs are faced with budget cuts and project freezes that could impact the business for years to come if not managed well.
CIO: Caretaker Or Change Agent?: An HP-commissioned study shows senior information technology (IT) decision-makers spend more time focusing on maintaining the status quo as opposed to improving how their organizations' IT aligns with their business priorities and future needs.
Closing the Gap Between Networks and Applications: Streamlining operations through Network Application Services that support globalization, virtualization, consolidation and optimization.
Cloud Computing in the Communications Industry: Cloud computing is a style of computing in which certain types of services can be delivered and consumed over the internet through an as-needed, pay-per-use business model. In this paper, HP discusses current trends in the Communications industry, challenges our clients face and the opportunities that Cloud Computing can address.
Cold Aisle Containment: Improving Data Center Efficiency by Air Control: HP partnered with Rittal GmbH & Co. KG and Liebert Corporation to establish a test environment for measuring and validating the benefits of cold aisle containment and validating the constraints of operating in a 24 inch raised floor plenum using direct expansion computer room air conditioners (CRAC).
Coming of Age: As Enterprise Risk Management Matures, So Does Its Value In Strategic Planning PDF, 415K: A number of factors have converged to bring enterprise risk management (ERM) into focus for senior management to demonstrate its value. This is an article from synnovation Magazine.
Contact Center Modernization: Assessment: Assessment is the first step to a successful contact center modernization. Customer-oriented organizations across the industrial and public sectors are now seeking to modernize and transform their contact center operations. Modernization can help virtually any organization reduce costs, improve service and enjoy higher levels of customer satisfaction and retention.
Contact Center Virtualization: Contact centers are a vital resource that many organizations use to serve and interact with their customers. As a result of business expansion and acquisition, many companies now operate multiple contact centers that were established and configured to meet very specific business requirements. Now companies increasingly recognize the value of transforming those discrete and geographically dispersed contact centers into a single virtual contact center that delivers greater productivity, cost savings, easier management and improved customer service.
Contact Centers: Contact centers remain the crucial touchpoint in customer relationship management. Organizations can outsource this technology solution to achieve top box performance in customer delight while significantly reducing costs and improving enterprise competitiveness.
Convergence: The market is seeing an accelerated shift from early adopters to widespread adoption of convergent telecom and information technology (IT) networks globally: Convergence at the corporate level is becoming a reality. As Dr. Jack Murphy, HP Fellow Emeritus, said: “On the voice side, we are seeing a movement toward voice over IP, which takes data network technology and applies it to the voice networks. So voice begins to use data network technologies and infrastructure that was developed over the years. At the same time, we also see data networks moving in the direction of voice networks.”
Conversations PDF, 1.0M: Talking with Greg Papadopoulos, chief technology officer and executive vice president of Research and Development at Sun Microsystems. This is an article from synnovation Magazine.
Conversations: Talking With John Chambers, President and CEO of Cisco Systems PDF, 38K: John Chambers, Cisco president and CEO, knows the importance of market adaptation. Read his discussion of true productivity and the evolution of networking. This is an article from synnovation Magazine.
Core Banking System Replacement: Financial services companies around the world are seeking to upgrade their core banking systems to improve competitiveness, operational efficiency and regulatory compliance. For a variety of reasons, such initiatives are especially challenging for small to mid-sized institutions. HP explores a new approach to core banking system replacement.
Cracking the Code of Open Source Governance PDF, 805K: The possibilities seem like a free-for-all, but there are questions you should ask before taking advantage of the industry’s revolution. This is an article from synnovation Magazine.
Customer Service Performance: In today’s increasingly competitive marketplace, communications service providers are searching for new and innovative ways to attract, serve and retain subscribers. To grow their businesses, forward-looking communications service providers recognize the importance of delivering exceptional customer service with the new and existing services they deliver. In this paper, we discuss the current challenges to sustainable revenue growth in the communications industry and the critical role customer service performance can play in addressing this.

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Data Center Improvements for Long-Term Savings: With IT budgets tighter than ever, more and more companies are exploring how making changes to their data centers and computing environments can save them money and also help them address important environmental concerns.
Decision Without Division PDF, 745K: As the central nervous system of today’s businesses, IT has the power to either propel an organization forward or limit its growth. In order to compete in a tech-centric marketplace, every enterprise needs to implement an effective, well-developed IT governance plan and make sure employees understand how the structure works and who is making the decisions. This is an article from synnovation Magazine.
Defending the Crown Jewels: Lessons Learned From the Security Infrastructure Microsoft Built PDF, 358K: How a company applies defense-in-depth and security program elements depends on the organization's infrastructure. Take a look at what Microsoft did. This is an article from synnovation Magazine.
Delivering Contact Center Results Through Multivendor Management: To compete and succeed in today's service-driven environment, more and more companies rely on multiple vendors to deliver contact center services and solutions. This multivendor approach can yield positive results, but it also presents significant complexity and management challenges.
Document Processing In the Digital Age: Enterprise-class document processing is now reaching a new and important level of maturity. Advances in document digitization, the lowering of storage costs and the application of automated work flow processes, organizations can now leverage proven electronic data management solutions.
Don't Hold On To Your Hat! PDF, 984K: The hats we wear today in our jobs probably won’t be suited for the innovation workforce of tomorrow. This is an article from synnovation Magazine.
Driving Innovation PDF, 1.8M: Innovation isn’t easy, but in today’s competitive environment, companies must excel at it in order to grow and succeed. This is an article from synnovation Magazine.
Education Without Borders: One World, The Network and Infinite Possibilities PDF, 530K: No one questions the right to learn, yet more than 100 million children worldwide do not have access to a primary education. Knowledge should never be proprietary. This is an article from synnovation Magazine.
EHR: A Step To Quality Care: The electronic health record (EHR) holds promise to improve the quality of healthcare and lower care costs. To determine whether or not EHRs actually help meet these goals, providers and payers need the tools, particularly the right data, to measure success. In this paper, HP and Mayo Clinic explore what it takes to get a true picture of EHR effectiveness.
Enabling Productivity From Your Global Office of the Close Team: Implementing an integrated close process using modern automation technology and process management best practices will result in better business outcomes for your Office of Finance.
End-To-End Supply Chain Visibility, Security and Effectiveness: With heightened concerns for cargo security and continuing pressures for achieving effective emergency response and profitability, the transport sector has been slow to respond as if in denial of lethal and competitive realities.
Enterprise Content Management In a Service-Oriented Architecture: Enterprise content management (ECM) vendors typically provide an interface enabling end users to access the content management services out of the box. Problem is users must learn to use the ECM's UI. When ECM is provided as part of a Service-Oriented Architecture, end users may continue using existing familiar applications, reducing the need for training.
Enterprise Content Management: Reasons and Rationale: Enterprise content management (ECM) is increasingly being explored as a solution for more effectively capturing and managing electronic content. Learning the basics of ECM, as well as its potential benefits and pitfalls, is a good place to start before making the leap into what can be a challenging – yet beneficial – undertaking.
Evolution of National Postal Services: A review of emerging new business opportunities and discussion regarding consultative approaches to regaining lost business and cutting costs within the postal services.
Extending the Enterprise: Coping With Being Everywhere and Nowhere PDF, 941K: We’ll address the role of globalization in the successful evolution of a 21st Century enterprise and present some coping strategies for dealing with this evolutionary phenomenon. This is an article from synnovation Magazine.
External Quality Review: Best Practices for States: External Quality Review (EQR) activities have the potential to make a major contribution to a state Medicaid program’s quality-improvement activities. This paper outlines best practices and resources states can consider when developing their quality-management program.
Extreme Office Makeover PDF, 771K: With a big assist from advanced technologies, Cisco is transforming its traditional offices from islands of solitude to cost-effective, space-efficient, collaborative workspaces reconfigured for today’s connected professionals. This is an article from synnovation Magazine.
Focus On Innovation: Innovation isn’t only about inventing new products and services. It’s about developing creative processes and thoughtful partnerships. It involves thinking about issues and solving problems in new ways. It’s about creating the best of tomorrow today.
For the Record – Enterprise Records Management Is Crucial To Keeping Enterprises In Check PDF, 278K: Enterprise records management has always been a party to risk mitigation, but its stature is now gaining prominence across enterprises everywhere. This is an article from synnovation Magazine.
Forging the Information-Driven Supply Chain PDF, 1.2M: Today more than ever, information drives the CEO agenda. Corporate officers need current, accurate information to make the right business decisions. This is an article from synnovation Magazine.
Freight Logistics: Although the importance of integrated freight logistics information is well recognized, the sector has been slow in effecting change related to its role in the supply chain. With heightened cargo security and continuing productivity requirements, freight logistics enterprises require an integrated information system to be competitive.
From Data to Insight: This paper examines the opportunities for leveraging a BPO partner's operational excellence for improving business outcomes. It examines the potential impact of the BPO provider’s operational practices on delivery, cost, quality, risk, compliance, agility and ongoing optimization. Finally, it describes the need for an integrated, end-to-end, multidisciplinary and life cycle approach to operational excellence – as well as the importance of both innovative and industry-standard methodologies, documentation, tools and infrastructure when selecting a strategic partner.
From the Experts: Eco-Reality Check PDF, 1.2M: IT-industry players and New Zealand’s ambassador to the United States talk about environmental sustainability – Hollywood’s influence, innovations from “the land down under,” the truth behind carbon offset programs, and the real questions companies should be asking. This is an article from synnovation Magazine.
Getting Smart About Document Management PDF, 221K: As businesses and organizations look for new strategies for managing information, they must identify ways to simplify and streamline their document processes. Through smarter document management, enterprises can add intelligence and structure to digital and paper communications. This is an article from synnovation Magazine.
Getting Strategic Alliances Right PDF, 1.2M: Like any other business relationship, strategic alliances require good governance to succeed. This is an article from synnovation Magazine.
Getting There First PDF, 1.0M: Cutting-edge enterprises are rewriting yesterday's fable, and it's a new business hybrid that's outdistancing the pack. This is an article from synnovation Magazine.
Global Energy Trends: This viewpoint paper details how intelligent, growth-based investment in energy markets and other infrastructure is needed to ensure a positive future for the global economy. HP analyzes emerging technologies that are helping to reduce costs and risk, while continuing to drive innovation and promote greater customer satisfaction in the energy industry.
Governance: The Key To Unlocking the Challenges of SOA: The service-oriented architecture (SOA) promises to reduce costs, improve performance and generate efficiencies in a wide range of industries. But to reap those benefits, organizations must understand and address a number of key SOA governance issues. In this paper, HP outlines the nine processes of a closed-loop SOA governance model and demonstrates how SOA governance facilitates service planning, service funding and runtime policy enforcement.
Government Journal: Government Transformation: This HP Government Journal issue discusses government transformation, including public value and e-government, shared services, and a movement toward a citizen-centric government.
Government Journal: Issue Three: Issue three of the HP Government Journal focuses on the topic of supply chain and logistics and discusses how data visibility and fusion are beneficial to asset-intensive agencies, such as defense, ports, borders and energy agencies.
Green Solutions Make Business Sense: As environmental sustainability moves to the global forefront, businesses are looking for ways to resolve this paradox: the need to address the increasing social and political pressure to become more environmentally responsible and the imperative to stay competitive and profitable.
Green vs. Lean: Regardless of what they are called, these sustainable and/or green behaviors, including recycling and lowering emissions and carbon footprints, are increasingly being contemplated— or required—by corporate boards, consumers and, in many cases, governmental entities. And leading retailers and CPG companies are seeking innovative new ways to achieve this “Green” vision while continuing to support the growth and productivity that is so critical to their continued success.
Grid & Bear It: Modernizing the Computing Infrastructure To Improve Productivity and Reduce Cost PDF, 168K: In simplest terms, grid computing is the pooling of IT resources into a single set of shared services for all enterprise computing needs. You request information or computing power and have it delivered – as much as you want, whenever you want it. This is an article from synnovation Magazine.
Harmonizing Modernization and SOA For Enterprise Transformation: Enterprises realize exponential gains by combining modernization and service-oriented architectures (SOA) while executing their plan for transformation.
Have Your Cake and Eat It, Too: Information Technology is vital to the Travel & Hospitality Industry as more and more people are traveling again for both business and pleasure. As the recovery continues, Travel & Hospitality companies are facing several key business issues including increased price transparency, commoditization, the demands for self service and raising costs of distribution. Many of these companies are looking to technology to solve these issues.
Healthcare Transformation: Getting There: In this paper, HP examines how government agencies can address the issues and opportunities of healthcare reform that face consumers, providers and payers, as viewed through the lens of The 360-Degree Healthcare Continuum.
Healthcare Trends, the Business Perspective – HP/NAM Survey: To find out how employers are addressing healthcare transformation, HP and National Association of Manufacturers (NAM) surveyed manufacturing executives. This paper provides analysis of survey results, discussing how healthcare issues are affecting companies and innovations underway to reduce costs and empower employees to make better healthcare choices.
How Fast Is Fast Enough? PDF, 1.0M: Speed the good, the bad, and the lessons learned in the financial services industry. This is an article from synnovation
How Information Technology Changes In a Private Equity World: As more corporations move under the ownership of private equity firms, CIOs often fear their technology budgets will fall victim to cost restructuring. Privatization, however, actually helps the information technology (IT) structure within the company. It places enhanced emphasis on technology as a critical resource for growth.
HP Designed for Run™ – The Quest For Enterprise Agility: Forward-looking organizations seek agility so that they can adapt quickly, efficiently and appropriately to changes in their environment or business strategy. And to be agile, a business must also be seamless. Organizations that will thrive in the future will be those that create a seamless enterprise from one end of their value chain to the other.
I Am Who I Say I Am: Authenticating Users and Controlling Access To Corporate Information PDF, 1.1M: In today’s highly connected business world, the lines dividing corporate networks are blurred. The user base that IT professionals need to manage is growing in size, diversity, and complexity, making it difficult to identify and authorize users. This is an article from synnovation Magazine.
ICD-10: Why Payers Must Embrace ICD-10 and How They Should Prepare For It: The Centers for Medicare & Medicaid Services (CMS) has published the final rule adopting ICD-10-CM and ICD-10-PCS as medical data code sets under HIPAA, replacing ICD-9-CM. U.S. healthcare organizations – including government and commercial payers and providers – must prepare to meet the demands of ICD-10. Coming alongside healthcare reform, economic pressures and introduction of new technologies, ICD-10 will help force decisions about systems modernization and replacement, vendor relationships and business strategies.
Impact of IT on Airline Consolidation: In this paper, we describe HP's unique airline consolidation capabilities. We examine the challenges and operational requirements for a successful airline consolidation, as well as the opportunities it can provide.
Improving Asset Inventories and Reducing IT Costs with Intel^® vPro^™ Technology PDF, 489K: HP investigated new hardware-based capabilities that are built into PCs with Intel® vPro™ technology. HP concluded that these capabilities could significantly improve remote inventory, management, security, and update tasks, especially for PCs that are powered down, whose operating system is not working, or which do not have management agents installed.
In Short Supply PDF, 2.6M: The truth is, running a great supply chain isn’t rocket science. It all comes down to listening closely to the customer and managing the inverse relationship between information and inventory. This is an article from synnovation Magazine.
Innovation @ HP: HP solves customer challenges through practical innovation and has always been rooted in cutting-edge research and development, contributing significant advances in virtually every major information technology (IT) environment.
Integrated Freight Logistics: Although the importance of integrated freight logistics information is well recognized, the sector has been slow in effecting change related to its role in the supply chain. With heightened cargo security and continuing productivity requirements, freight logistics enterprises require an integrated information system to be competitive. Information drives all the fundamental processes in a freight logistics enterprise. Managing this information and its related systems is the key to success.
Integrating Service and Sales In Customer Relationship Management: To succeed in today’s faster and more competitive markets, organizations must find new and effective ways to open new revenue streams, improve enterprise efficiency and foster profitable long-term growth. Many of the world’s leading business organizations are achieving those core objectives by focusing intently on the quality and lifetime value of their customer relationships. By adopting an integrated, managed approach to sales and service interactions, these world-class organizations are relearning the traditional lesson of putting the “customer first.”
Interview Series: Future Vision Office: Government Service Delivery in Australia: The convergence of several factors in the current market presents an interesting environment for the Australian Government to consider. How will these factors impact government service delivery moving forward?
Keys To the Mint: The Pitfalls and Best Practices of an Effective Global Sales Account Program PDF, 366K: The most effective way to change behaviors to support an initiative such as a global account program is to focus on measuring and paying against leading indicators – internal behaviors (within the sales company) and external behaviors (with the customer) that are known to lead to success. This is an article from synnovation Magazine.
Knowledge Discovery: Managing Beyond Simple Analytic Processes In Healthcare: Organizations spend valuable resources collecting and managing terabytes of data, yet struggle to turn the data into the knowledge required to make decisions about benefit design and program investments. Learn how you can transform data into actionable knowledge.

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Lessons From the Front Line: Strategies For Success In Emerging Markets PDF, 796K: The middle class sectors are growing fast, indicative of stable societies, increased focus on education, and better standards of living. Foreign investment, while historically limited, is also increasing. This is an article from synnovation Magazine.
Life After HR Outsourcing: Now the Heavy Lifting Begins PDF, 151K: Human Resources Outsourcing (HRO) is a key stop on the path to HR transformation – the road out of the “administrivia” of overseeing day-to-day operations and into providing managers with more time to focus their attention on higher-impact strategic issues. This is an article from synnovation Magazine.
London Insurance Market Research Report: 2008 Report: HP undertook research with 16 London Market organizations (underwriters, brokers, loss adjusters and regulatory bodies) to understand the cultures and behaviors that drive organizations within the sector.
Looking Ahead – Follow the Sun PDF, 1.0M: Follow the sun turns the old three-shift factory model on its ear and takes the work to the employees during prime working hours, wherever and whenever that happens to be. This is an article from synnovation Magazine.
Lost In Translation PDF, 1.6M: Companies of all sizes are beginning to address eco-responsibility with strategic plans that include targeted reductions in carbon emissions and power consumption. Many are knee-deep in spreadsheets trying to measure and evaluate various paths to reaching these goals. This is an article from synnovation Magazine.
Making a List: Environmental Sustainability 101 PDF, 988K: So your company is going “green,” but what does that really mean? Beyond the declaration, with so many choices, causes, and initiatives, separating the “must does” from the “nice to dos” is your first challenge. This is an article from synnovation Magazine.
Making Innovation Part of Your Corporate DNA PDF, 1.0M: innovation planted firmly in the roots of governance processes can recondition the future direction of your organization. This is an article from synnovation Magazine.
Managing IT In Tough Times: Now more than ever, it’s critical for CIOs and IT leaders to ask the tough questions – about how they structure and manage their organization and about what kinds of investments make sense.
Managing Service Requests In a Multisupplier Environment: If you find it difficult to manage service/product requests and procurement effectively, a new technology system – WebForms – may be a solution for your organization.
Managing the Magic: Getting Innovative At Xerox PDF, 2.1M: Xerox Corporation thrives on innovation. Chester Carlson’s invention of xerography more than 60 years ago was an extraordinary milestone in the development of the modern information age. This is an article from synnovation Magazine.
Manufacturing in an Environment of Relentless Change: As the pace of change in the next few years continues to accelerate, the companies that best understand the dynamics of this change and adapt the fastest will be most likely to prosper.
Market of One PDF, 429K: What will it take for companies wanting their business to anticipate their needs and deliver products and services that fit their converged lifestyles? This is an article from synnovation Magazine.
Maturing Your Service Level Management Performance Measurement System: It’s time to maximize the business value of the internal IT service-level agreement performance measures, the internal operating-level agreements and the external underpinning contract performance. Keeping all three registered, visible and operationalized helps you turn data into wisdom, while increasing your competitive advantage in the marketplace.
Michael Sohlman On the Nobel Prize and Innovation PDF, 127K: In this interview, Michael Sohlman, executive director of the Nobel Foundation since 1992, discusses the legacy of the Nobel Prize and HP's corporate sponsorship.
Multisupplier Governance: CIOs are turning to new outsourcing models – including those involving multiple suppliers performing a range of tasks – to increase business scale and enable growth.
Navigating Difficult Times: However long the economic downturn lasts, in most countries a long-term deterioration in government finances is already projected. HP Enterprise Services believes that government CIOs have to take a longer-term view at the same time as responding to today’s immediate problems.
Navigating the Security Minefield: Financial Insights examines the security and operations risk management challenges that financial institutions face while safeguarding corporate and consumer non-public information.
New Entrants in Emerging Markets: A Sales Channel Strategy: This paper discusses the approaches and challenges faced by telecommunications organizations as they enter emerging markets. HP suggests a new perspective and provides insight to help operators define their sales channel strategy.
Next Generation Fusion Centers: Today, our nation faces an overwhelming issue of being able to effectively prevent the next terrorist attack on the United States. The driving force behind this effort has been the creation of numerous fusion centers to collect, analyze and develop actionable intelligence. But how does any fusion center manage the massive amounts of information that must be ingested, filtered and processed without missing the most important indicators of future crimes or worse?
Not Just a Spectator Sport: Identity Management In the Participation Age PDF, 303K: We are at a turning point in the evolution of human communication. We have reached the end of the Information Age. We are now entering the Participation Age – a time of networking where participants aren’t just acquiring information – they are beginning to contribute to it. This is an article from synnovation Magazine.
On Second Thought: A Case Study For Reconsidering the Mainframe PDF, 160K: High costs may not be the only reason to reconsider the mainframe, but they’re a good place to start. The hardware is expensive both in absolute terms and relative to the high-end Intel-based hardware that now offers comparable performance. This is an article from synnovation Magazine.
Operational Agility: The world’s leading consumer and packaged goods (CPG) companies are focused on sustainable, profitable growth. To become nimbler, more efficient organizations – and support their growth plans – they’re pursuing IT transformation. In this paper, we examine their tactics and suggest how other firms in the industry can emulate this model to ensure their own success.
Orchestration For The Business-Driven Data Center: IT organizations are increasingly under pressure to do more with less and to extract as much value as possible from their IT investment. The focus today is on the quality of service – not only the technology – causing IT organizations to perform more as service providers than support teams and contribute to the business. HP shares insights on how orchestration services and technologies can tie an organization’s IT services and systems to its business goals.
Outsourcing In a Multichannel Environment: Traditional retailers are exploring optimal ways to modernize and expand their direct channels, investing in new, or enhancing existing, online or self-service capabilities. Increasingly, retailers are challenged by changing regulations, such as country-of-origin inspections, enhanced Payment Card Industry (PCI) scrutiny, postal changes, payment options, new e-commerce options and mobile commerce. These changes add complexity and increase the costs required to meet demands and manage supply chains. The majority of retailers are working to cost-effectively create cross-channel, integrated order-entry, customer-service and fulfillment capabilities that improve customer insight and service.

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Positive Train Control and IT: HP is investigating how rail operators may capitalize upon the mandated requirement of network-wide implementation of Positive Train Control technology - beyond the safety and security aspect - in order to gain competitive advantage in the transportation marketplace.
Predictive Modeling For Medicaid: The U.S. government and the nation’s states are striving to improve the well-being of participants in the Medicaid health program while controlling the program’s costs. Predictive modeling helps achieve these goals through data mining and analytics to predict trends and probabilities as well as identify program participants at highest risk of future health problems. Includes a five-step approach to applying predictive modeling in the analysis of Medicaid populations.
Preparing For the New Era of Content: HP explores what it takes for content companies to thrive in a new media environment as the shift to on-demand programming has implications for studios, networks, program originators and distributors.
Protect, Detect, Deploy: Managing Compliance and Internal Risks PDF, 249K: Traditional security and risk threats have been augmented, even usurped, by compliance concerns and internal threats. See how Oracle rises to the challenge. This is an article from synnovation Magazine.
Putting It In Context – A Big Thing Within the “Next Big Thing” PDF, 428K: One of the dramatic changes we can expect to see in the near future is a shift to a computing environment that’s contextually aware and can differentiate between what’s “normal” and what’s “unique.” This is an article from synnovation Magazine.
Reaching Out: Business Continuity In the Extended Enterprise PDF, 185K: With information flows among strategic suppliers, subcontractors, and vendors for outsourced services, there is an increased risk of an internal IT issue at one supply chain location causing an outage throughout the entire chain. This is an article from synnovation Magazine.
Ready for Take-Off PDF, 745K: Putting IT governance on your radar drives value to your business. This is an article from synnovation Magazine.
Ready Or Not, Here It Comes: Convergence May Bring Order To Chaos PDF, 973K: In the beginning, people and businesses operated in an almost singular fashion. As society and human culture evolved, things began to get more complicated. This is an article from synnovation Magazine.
Ready, Set, Go... To Market PDF, 1.0M: Quickly green-lighting a product is only part of the journey: consider the more profitable advantages of a business ecosystem. This is an article from synnovation Magazine.
Reducing Complexity Through Application Rationalization: Rationalizing applications and the underlying IT infrastructure is a crucial business strategy for today’s communications service providers (CSPs). The approach detailed here not only helps CSPs reduce costs but also gain the speed and flexibility they need to compete more effectively in a rapidly changing market.
Removing the Barriers of Distance and Time: This white paper offers guidance to companies looking to implement a web-based collaboration solution that includes audio and video and outlines what should be considered before investing in this technology.
Requirements Engineering: HP offers expertise in Requirements Engineering and all aspects of the product life cycle. HP Requirements Engineers and information analysts are fully trained and bring experience and tools to client projects.
Retain Your Customers In a Down Economy: HP describes strategies and tactics organizations can use to best serve and retain their customers in a down economy and enhance the long-term value of customer relationships.
Rethinking the Path To Innovation PDF, 1.6M: Chances are your company's next great idea will come from your customers, partners or vendors. Are you listening? This is an article from synnovation Magazine.
Rev Up Your Workplace: Highly Tune Workplaces Deliver the Richest Customer Experiences PDF, 1.0M: When competing for customers, speed is essential. We’ve all experienced the incredible frustration of being placed on hold while a customer “care” representative is supposedly searching for the information needed to solve our problem or take our order. Of course, your organization never does that to your customers or prospects, right? This is an article from synnovation Magazine.
Risk Takers: From Meltdowns To Management Strategies, the Way We Handle Risk Is Changing PDF, 114K: Enterprises are improving the outcome of negative future scenarios with an enterprise risk management framework complete with policies, standards, and governance models. This is an article from synnovation Magazine.
Route Planning, Tour Generation, Dispatching: Fleet owners can increase efficiency by planning as far into the future as possible. Long-range forecasting will provide transportation capacity where and when it is needed. This forward-looking approach represents an evolution in private fleet business strategies.
Securing the Enterprise Wireless LAN: The depth and breadth of wireless devices continues to grow, and it's a boon for businesses as workers are more mobile than at any time in the past. But that freedom comes with a very real threat of significant security breaches. Companies must protect themselves by employing solutions that secure the enterprise wireless local-area network.
Securing the Modernization Journey: HP's Applications Modernization (AMod) Services ensures the confidentiality, integrity and availability of your data and business logic during the modernization process. AMod also ensures the resulting agile applications are secured properly from the inside out.
Security: A Major Imperative For A Service-Oriented Architecture (SOA): Service Oriented Architectures deliver a number of recognized advantages, including more open and efficient access to key enterprise services, applications and information. But the very openness of an SOA also creates unique and significant security challenges for organizations. In this paper, we examine crucial SOA security issues – including confidentiality, integrity and availability – and review the technologies, tools, standards and architectures used to ensure SOA security.
Service-Oriented Architecture: Organizations across virtually every business sector now face the challenges of globalization, increased competitive and regulatory pressures, and the need to respond more quickly and effectively to changing market conditions. In this demanding business environment, companies must transform themselves into leaner, faster and more agile enterprises. They must streamline and modernize their IT infrastructures, while addressing legacy system and application issues and the need to operate existing systems with minimal or no disturbance to the business.
Service-Oriented Architecture In the Airline Industry: Responding directly to economic and competitive pressures, companies in the airline industry are working to closely manage costs while at the same time improving operational performance and overall customer service.
Service-Oriented Architecture In the Retail Sector: In this viewpoint paper, HP describes a process-oriented, opportunity-driven approach to the implementation of SOA in the retail environment. This phased, results-oriented approach allows companies to create services that respond flexibly to changes in consumer demand, product design and supply-chain operations. This approach encourages companies to start small, to generate efficiencies and revenues from specific process improvements, and then to extend the shared benefits of SOA as new opportunities arise.
Service-Oriented Architecture In the Transportation Industry: Companies in the transportation industry face a number of challenges, from globalization and lower-cost competitors to the need to be more nimble and responsive to market changes. By adopting an enterprise-class service-oriented architecture (SOA), transportation providers can lay the foundation needed to modernize existing software systems and introduce efficient new applications.
Service-Oriented Architecture Management: As organizations move to gain the advantages of service-oriented architecture (SOA), those loosely coupled systems increasingly require the oversight and governance of a robust approach to SOA management. An effective SOA management strategy will address governance, service life cycle, run-time operations, security, interoperability, reuse and agility.
Sign of the Times PDF, 570K: Sprawling campuses, cubicles and 9-to-5 jobs are becoming dinosaurs. Tomorrow’s workplaces will virtually blend into our day-to-day global environments. This is an article from synnovation Magazine.
Smart Grids – Planning the Intelligent Utilities of the Future: A number of economic, social, political and market forces are pushing utilities to adopt a more intelligent approach to the generation and delivery of electricity. HP examines how Smart Grids that combine the power of information technology with emerging capabilities of environmental technology will enable utilities to anticipate and shape consumer demand for electricity.
Smartsourcing: Your Path To Innovation PDF, 1.9M: When outsourcing started, it was a means to one end: saving money. But nobody really considered where that money was going. Sure, money was being saved. But how was it benefiting the company? This is an article from synnovation Magazine.
SOA and Virtualization: Service-oriented architecture (SOA) and virtualization naturally work together and are rapidly being adopted throughout IT environments. In this paper, we discuss how organizations can leverage these technologies to benefit from the synergies of SOA and virtualization.
Speed and the Human Element PDF, 1.0M: The power is no longer in the information, but in the sharing. This is an article from synnovation Magazine.
Streamline Transitions and Minimize Business Disruptions (A4) PDF, 541K: HP’s End-to-End Employee Transition Process focuses on people care and the well-being of those who might transfer as a result of this partnership. We recognize that a transition is a dynamic and sometimes stressful process, and we’re committed to helping our client’s employees navigate through change.
Streamline Transitions and Minimize Business Disruptions (U.S.) PDF, 534K: HP’s End-to-End Employee Transition Process focuses on people care and the well-being of those who might transfer as a result of this partnership. We recognize that a transition is a dynamic and sometimes stressful process, and we’re committed to helping our client’s employees navigate through change.
Streamlining Collaboration with Enterprise Systems Management PDF, 407K: In the increasingly complex world of business systems, ESM can bring focus to your governance formula. This is an article from synnovation Magazine.
Super Power: Supercomputers – The Unsung Heroes of Keeping Trouble At Bay PDF, 305K: Supercomputers are powerful solutions that let companies run simulations that allow them to prepare for events that could adversely affect operations. This is an article from synnovation Magazine.
Taking Eco-Responsibility PDF, 2.5M: Thinking and acting with the environment's best interest is good for business, and great for the planet. Joan Sherlock from Sun Microsystems talks about technology's impact on our planet. This is an article from synnovation Magazine.
Talking With Anne Mulcahy, Chairman and CEO, Xerox Corporation PDF, 271K: Xerox has been called “the great turnaround story of the post-dotcom crash era.” Now on track, how is Xerox growing its business? As the driving force behind one of the world’s greatest corporate turnaround stories, Xerox’s Anne Mulcahy shares insights into leading a global enterprise. This is an article from synnovation Magazine.
Tapping Tag Power: Mandate or Not, RFID Technology Boosts Efficiency and Profits PDF, 329K: While many industries, such as the aircraft industry, can easily tease out benefits to deploying RFID technologies, for many enterprises the benefits are blurred. This is an article from synnovation Magazine.
Technology Tallyho: Rallying Strategies For Collaboration and Global Success PDF, 818K: This article examines the context in which new collaboration technologies must operate, their evolving nature, what they can deliver, and three requirements: mobile computing, security, and streamlined IT management. This is an article from synnovation Magazine.
Tectonic Plates PDF, 718K: In business, it always comes down to people. As leaders, we have ravenous appetites for talent – continuously craving the best and brightest to serve business needs for today and the future. This is an article from synnovation Magazine.
The Role of Quality In CRM Services: Maintaining strong relationships with customers and constituents is an imperative for organizations in a competitive, economically challenged business environment. The key to strengthening those relationships is through a formal quality management strategy that can help reduce risks, improve customer satisfaction and yield better business outcomes.
The Advantages of a Global Service Provider for 21st Century Gaming: The massively multiplayer online game (MMOG) market has unlimited growth potential for gaming publishers. But it requires infrastructure – resilient and scalable networks, powerful servers, and strong security are essential to delivering an MMOG experience that will keep players engaged and coming back.
The Agile Telecommunications Customer: Vendor and product-driven marketing are becoming a thing of the past as a consumer-driven digital lifestyle creates demand for greater speed and functionality. Communications service providers can fill a unique niche in this exploding marketplace by making the transformational changes required to support industry change.
The Agility Alliance: Partnering For Dynamic Computing: As a critical component of our value proposition, our robust partnering efforts serve to compliment and enhance our capabilities so we can jointly attract and fulfill customer contracts.
The Conditions Are Right ... But Will the Hospitality Industry Choose Next Wave of Innovation?: "Necessity is the Mother of Invention." Some of the more notable industry innovations of the past couple of decades would appear to support the truth of that old saying.
The Contact Center of the Future In Telecommunications: Transformation to a multichannel contact center helps communications service providers make the customer the focus of the organization, deliver a world-class customer experience and contain costs. A successful transformation approach combines process and information technology (IT) capabilities, proven best practices and more.
The Current and Future Direction of Identity Assurance: The surge in the number of “managed identities” has increased not only the administrative burden on companies but represents a significant financial commitment. Economic pressures are forcing companies to look for better, more efficient and lower-cost ways of addressing the problem.
The Customer Is King PDF, 529K: The total customer experience is the sum of every interaction the customer has with an organization, from first contact through after-sales support. This is an article from synnovation Magazine.
The Data Center of the Future: Technology is changing at an ever faster pace. Unlike in the past when technology could be deployed for technology sake, it is now imperative to deploy technology based on business drivers and needs.
The Data Center: Showcase For Eco-Responsibility and Smart Business PDF, 908K: As more and more attention is placed on energy consumption and as governments begin involving themselves in how to resolve these issues, the role of the data center is changing. This is an article from synnovation Magazine.
The Double-Edged Sword of Trade Secrets PDF, 865K: These assets have never been more valuable, vulnerable and challenging to protect. Is your company's 'lifeblood' secure? This is an article from synnovation Magazine.
The Eco-Advantage PDF, 968K: Traditionally, going green means treading red. Even though environmentally sound practices are lauded, they’re often considered the enemy of profit. But environmentally responsible manufacturing and supply chain processes can put “green” in your pockets. This is an article from synnovation Magazine.
The Eight Most Important Best Practices In SOA Governance: SOA governance provides a framework for making and applying the decisions that determine how the SOA will be designed, developed and operated. In technologists' haste to assess and prove the technology, the more mundane issues of how peoples' jobs should change — and even the organization itself — are usually pushed to the back. But in SOA, that is a recipe for failure. SOA requires IT to take on issues we have not had to address in the past. But now the time is come.
The Extended Tax Authority: In this viewpoint paper, David Rimmer, leader for Revenue and Tax in HP's Global Government Industry, writes about how new technologies, such as RFID, XBRL, Web 2.0 and the Semantic Web, can enable greater innovation and flexibility for tax authorities.
The Financial Crisis: Issues and Answers: To weather today’s storm, institutions will need to rethink their operating models with respect to how they acquire, use and sustain information technology resources.
The Future of Multidimensional CIO: The identity of the world’s first chief information officer has likely been lost to history. The companies that appointed those first CIOs in the late 1970s couldn’t have envisioned the demanding, multidimensional responsibilities into which the position has evolved. As the role continues to gain prominence and value in the modern enterprise, the multiple roles of the job are truly becoming daunting. This paper outlines a few of the many dimensions required for the successful CIO.
The Future Vision of Directory Services: As technology and new business models radically change the face of local advertising, communications service providers (CSPs) must apply new strategies to provide the interactive services consumers demand.
The Innovation Quandry PDF, 1.9M: What’s the relationship between technology, innovation and business? Do business problems push technology advances, or vice versa? How do you use standard technology to solve unique challenges? These and other questions are addressed in this article from synnovation Magazine.
The Multiple Roles of CIO (Chief Information Officer): As the role of CIO Chief Information Officer continues to gain prominence and value in the modern enterprise, the multiple roles of the job description and position are truly becoming daunting.
The Network: Big, Green Machine PDF, 2.5M: What the network did for enterprise security and unified communications, it's now doing for corporate “green” initiatives. This is an article from synnovation Magazine.
The Path To Activation, Now!: Are you ready to manage your PCs with Intel® vPro technology? Are you planning a migration from Microsoft System Management Server to Microsoft System Center Configuration Manager 2007 SP1? If so, then this document will help answer many of the questions you may have.
The Price Is Right: What Price Really Means To Enterprise Agility PDF, 95K: In an environment where global competition is fierce and many products are becoming commoditized, price management can become a competitive advantage and make the difference in profitability. This is an article from synnovation Magazine.
The Role of Quality In CRM Services: Maintaining strong relationships with customers and constituents is an imperative for organizations in a competitive, economically challenged business environment. The key to strengthening those relationships is through a formal quality management strategy that can help reduce risks, improve customer satisfaction and yield better business outcomes.
The Subprime Decline and IT: Technology’s Role in Restoring The Market: The market for collateralized debt obligations (CDOs) and other investment instruments tied to subprime mortgage loans has shrunk dramatically in the wake of the subprime sector's decline. HP explores IT's role in reviving the business.
The Three Keys To IT Outsourcing Success PDF, 376K: When it comes to ITO, often big bets are being made by organizations and big risks taken by CIOs. And success or failure is quickly determined. So why do some organizations appear to struggle with such a mature business process as ITO? This is an article from synnovation Magazine.
The Value of Talent Management: Organizations that want to break free from average performance and become world-class leaders employ a variety of tools and strategies, including talent management programs.
The Workplace of the Future: As a new array of communications tools floods the marketplace, communications service providers (CSPs) are preparing to support these more mobile, data-centric edge devices. To deliver these new entertainment, communications and converged computing services, CSPs must expand their competencies and become more agile, customer-focused enterprises.
Three Ingredients To Improve the Odds of Success During Mergers and Acquisitions: It doesn’t take an expert to tell you that consumer confidence has dropped dramatically over the past year. Even with consumer spending following suit, retailers aren’t giving up. They’re re-trenching and looking at strategic alternatives such as mergers, acquisitions and divestitures to take advantage of the economic downturn and gain market share.
Tomorrow's Shopping World: How will food retailing look for the next generation? How will changing lifestyles and developing technologies shape the way we shop in the future?
Transferring Data To Process Information: The approaches outlined in this paper for sharing data across the enterprise are based on architectural solutions that have been around for a few years. Nevertheless, they are still applicable in today’s world since they directly address the timely availability of a foundational component of information technology – data.
Transformation In Communications: Convergence has come to the communications marketplace, and in response to that shift, communications service providers (CSPs) must move quickly to evolve their operations, technologies and basic business models.
Transforming Defense Logistics Information Services: A vision and practical approach to achieving transformation. This paper describes a vision of how information services could evolve to deliver and sustain Defence Logistic Transformation business goals and suggests a practical road map to achieve that vision.
Turning Risks Into Opportunities PDF, 890K: You can't have one without the other, but don't let that keep you out of the game. This is an article from synnovation Magazine.
Uncovering the Hidden Value In Corporate Social Responsibility PDF, 1.1M: Think the impact of your philanthropic activities, volunteer programs, and “green” initiatives is limited to the community “out there”? Do you believe your company gives more than it gets back and that corporate social responsibility generally benefits others more than you? Think again. This is an article from synnovation Magazine.
Understanding the Benefits of Outbound IVR Solutions in Healthcare: Currently, the phone accounts for the majority of interaction between patient, provider and payer, and investment in this channel has been heavily geared toward inbound phone interaction. However, the emergence of outbound interactive voice response (IVR) technology, in recent years, has added a new dimension to the phone channel which healthcare organizations cannot ignore in today’s increasingly complex environment.
Unwelcome Surprises – A Primer On What Organizations Can Do to Manage the Unexpected PDF, 261K: Enterprise risk management (ERM) is a relatively new business phrase being used in an increasingly widespread manner. It’s a broad term used by regulators, policy makers, industry groups, and enterprises to describe a range of activities that’s both similar and unique depending upon the context.
Up Close and Personal With Scott McNealy PDF, 460K: Often outspoken and unconventional, Scott McNealy is one of the most notable executives in American business – and one of the most influential leaders in the fast-moving IT industry. McNealy is chairman and president of Sun Microsystems. This interview is from synnovation Magazine.
User End-Point Data Storage Encryption: HP has identified that the protection of personally identifiable, corporate proprietary or otherwise sensitive information is an issue of increasing concern to corporate leaders. This trend has generally been driven by the increase in regulation and legislation regarding the protection of certain types of data.
Virtualization: The HP Perspective: Through active participation, HP and its alliance partners are influencing the direction of virtualization to the benefit of enterprises worldwide.
Virtualizing Contact Centers: The HP and Avaya Approach: Data and voice convergence in contact center environments is inevitable. Here’s how companies today are benefiting from it, based on the experience of Avaya and HP.
Web 2.0 Technology: Are We Shaping it? Or Is It Shaping Us? PDF, 853K: Web 2.0 technology, where the network of users becomes the actual platform and where all users are created equal and barriers to entry are low, is no longer the social domain of just bloggers and Wikis. Employees are bringing this mindset to the workplace. This is an article from synnovation Magazine.
Working At the Speed of Collaboration PDF, 1.0M: Enterprises that have gleaned the secrets of collective wisdom either enter markets faster, ramp up more quickly, and reap early-mover rewards. This is an article from synnovation
World-Class Data Center: A CEO's top area of focus is innovation and breakthroughs that open up new markets. According to a study, between 75 and 90 percent of IT budgets are allocated to the ongoing operations of the infrastructure. To achieve new market breakthrough, the implication is that funding must come from the remaining 10 to 25 percent of the IT budget. The ability to provide this type of funding comes from operational excellence resulting from deployment of world-class tools, processes, and procedures. The data center is a key area. It plays an ever-increasing role in rapidly implementing and exploiting business functions that can increase market opportunities.
Zapping Data Anomalies: The high rate of data warehouse failures and the associated downtime and lost productivity require organizations to take a proactive approach to address data quality issues. Data warehouse professionals can greatly improve the quality of data content by preventing, identifying and monitoring data anomalies. Avoid the pitfalls that cause data warehouse failures through a “zapping” process that can help ensure the success, effectiveness and efficiency of your data warehouse.

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