Multisupplier Governance

As companies become more global, the scale of their business increases and their products diversify, they are seeking information technology (IT) operations that enable – rather than constrain – growth. Still, the complexities of business expansion can leave the IT organization fragmented. CIOs are turning to new outsourcing models – including those involving multiple suppliers performing a range of tasks – to determine if these strategies support their corporate goals of growth, innovation and competitive advantage.

EDS has developed a multisupplier governance framework called enterprise service management (ESM) to help companies manage complex, multisupplier outsourcing agreements and derive more business value from their IT investments.