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Consumer Industries & Retail: Related Case Studies

7-Eleven, Inc.
7-Eleven is known for its innovative use of technology. The company originally turned to EDS in 1991 to support its dynamic merchandising programs and unique distribution model. Today, EDS helps the retail giant maintain its market dominance by managing the critical apps that keep it going 24/7 and providing best-in-class order management.
Belk
HP helped Belk integrate 30 Parisian stores into its network virtually overnight, without ever having to close its doors to customers. The newly converted stores were fully operational by 8 a.m. the following day, three hours before stores opened for business.
Coles Group Limited
Multiple systems and databases challenged payroll and HR administration services at Coles Group Ltd. HP successfully restructured the service in the largest business process outsourcing program of its kind in Australia.
Everest Funeral Planning and Concierge Service
To help consumers manage the financial and emotional stress of a funeral, Everest Funeral Planning and Concierge Service relies on HP for a leading-edge Web solution that compiles, compares and reports prices across more than 20,000 funeral homes nationwide, helping clients negotiate better prices for personalized funeral services.
FranklinCovey
“Seek first to understand.” It is one of FranklinCovey’s tenets for living and working effectively. It also describes HP’s approach to working with the company.
FranklinCovey (Applications Support) Case Study
FranklinCovey needed to lower costs and redirect resources without sacrificing service. Best Shore® solution by EDS, an HP company, optimized applications support and reduced costs while achieving high levels of service in critical business areas.
FranklinCovey (Help Desk)
By implementing a Best Shore solution for the internal help desk, FranklinCovey realized a 30 percent operational cost savings of $9.3M and significant improvements in structure and response to help desk requests.
Mövenpick Case Study
Mövenpick, a Switzerland-based multinational holding company, wanted to ensure ironclad protection of its important operational data stored locally on mobile devices. So it turned to IT partner EDS to implement a solution that could recover data quickly, and save money

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