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Consumer Industries & Retail: Related White Papers

Customization – Driving for Greater Success
Today, more than a third of manufacturers report that customized product now represents more than 10% of their sales. Forty percent say these programs now involve retailers accounting for more than 50% of their volume. But fewer than half of these programs are profitable for manufacturers or retailers. A new GMA study concludes that CPG manufacturers need to do 10 things (below) to improve their odds of success. Easy to say, hard to do. The question, as always, is: How?
Managing Change In the Consumer Goods Industry
The current challenging business environment is driving consumer goods companies to find new ways to reinvent themselves to drive margin and top-line growth.
Operational Agility
Leading consumer and packaged goods (CPG) companies are focused on sustainable, profitable growth. Emulate nimble and efficient CPG organizations through IT transformation.
Outsourcing In a Multichannel Environment
Retailers are modernizing direct channels with integrated order entry, customer service and fulfillment capabilities. Find out how to improve your supply chain management.
Securing the Enterprise Wireless LAN
Wireless device use is growing; workers are more mobile than ever. Find out how you can secure your enterprise wireless local area network from security breaches.
Service-Oriented Architecture In the Retail Sector
A phased SOA implementation in the retail environment allows you to create services that flexibly respond to changes in consumer demand, product design and supply chain operations.
The Role of Quality In CRM Services
A CRM quality management strategy is key to strengthening customer relationships. See how you can reduce risks, improve customer satisfaction and yield better business outcomes.
Tomorrow's Shopping World
How will food retailing look for the next generation? How will changing lifestyles and developing technologies shape the way we shop in the future?

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