United States-English
HP Enterprise Services
» Contact HP

Home « News

Contact Center Outsourcing Services: Related News

Helping Governments Serve People Through Contact Centers (14 Apr 2009)
Government agencies want to stay ahead of increased Citizen demand and still provide quality services quickly and accurately – without jeopardizing security and citizen privacy. HP can help agencies improve service quality for citizens, deal with increased contact volumes (phone, email, web chat, fax), and reduce the cost of operations, freeing up agencies to focus on cost savings and meeting transparency and accountability requirements.
EDS Chosen To Manage Combat Veteran Call Center For Department of Veterans Affairs (09 May 2008)
HERNDON, Virginia – The U.S. Department of Veterans Affairs (VA) has selected EDS to provide outbound calling services and inbound callback support to facilitate the Combat Veteran Call Center outreach and education campaign to make combat veterans more aware of health care services and benefits available from the VA.
EDS Named Leader In Outsourcing Services By CRM Magazine (09 May 2008)
PLANO, Texas – EDS today announced it has once again been named a leader in the Outsourcing Services Category by CRM Magazine in its 2008 Service Awards. This represents the fourth consecutive year EDS has been recognized for its leadership by one of the world's foremost customer relationship management (CRM) publications.
EDS Becomes Enterprise Partner to Deliver Microsoft Dynamics CRM (12 Mar 2008)
PLANO, Texas – EDS today announced it will offer Microsoft Dynamics CRM as an EDS enterprise application solution to its clients globally. With this announcement, EDS becomes Microsoft’s enterprise partner to deliver Microsoft Dynamics CRM consulting and solutions that will reduce time-to-market, lower total cost of ownership and give clients a competitive edge.

All news