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Infrastructure Services: Related News

Calling the Cloud (27 Jul 2009)
Within the next few years, experts say you could be using your mobile device to pay for lunch. It could become your photo I.D., your passport, your library card and pretty much everything else that is currently stored in your wallet. It might also function as a tracking device, a connector to technology in our everyday life, as well as a mini-computer, connecting you to people and products and services in your neighborhood and around the world.
Global Service Delivery (29 Jun 2009)
Experience the powerful capabilities of our global delivery centers. You can learn more about the people, processes and facilities that keep your business up and running around the clock – safe and secure.
Kuala Lumpur, Malaysia Operations and Monitoring Center: Top People (29 Jun 2009)
See how HP/EDS employees in the Kuala Lumpur, Malaysia Operations and Monitoring Center keep our clients up and running ... and more.
Kuala Lumpur, Malaysia Operations and Monitoring Center: Standards and Processes (29 Jun 2009)
See how the HP/EDS Kuala Lumpur, Malaysia Operations and Monitoring Center standards & processes reinforce a zero outage approach in delivering technology services for clients & customers.
Kuala Lumpur, Malaysia Operations and Monitoring Center: Physical Space (29 Jun 2009)
Take a video tour of the HP/EDS Operations and Monitoring Center in Kuala Lumpur, Malaysia to see how multilingual event management and operations services create client results.
Tulsa Data Center Expands (25 Jun 2009)
HP is putting the finishing touches on a 14-month expansion project that doubles the size of its Service Management Center (SMC) in Tulsa, Okla., to 179,000 square feet, including 80,000 square feet of high density raised floor space.
HP Wins 2009 Citrix Ready Solution of the Year Award (15 Jun 2009)
On May 3, Citrix announced its selection of HP as the Citrix Ready Solution of the Year Award winner for 2009. Announced at Synergy, Citrix’s annual reseller and customer conference, the award is recognition of a long-standing collaborative partnership that has fostered an impressive array of technical solutions and outsourced service offerings.
Cyber Threats Are Real and Growing, Security Expert from EDS, an HP Company, tells House Subcommittee (11 Jun 2009)
WASHINGTON – Global reports about cyber security threats to America’s infrastructure are accurate and the number, types and sophistication of the attacks are predicted to increase, the House Subcommittee on Government Management, Organization and Procurement was told today by the head of cyber security for EDS, an HP company.
EDS and Kraft Foods Attain First IT Services Certification in the Consumer Packaged Goods Industry (27 May 2009)
PLANO, Texas – EDS, an HP company, today announced it has worked with Kraft Foods to become the first IT provider working in the consumer packaged goods industry to achieve the internationally recognized ISO/IEC 20000 certification.
EDS, an HP Company, Wins $61 Million Infrastructure Deal with Australian Federal Government (21 May 2009)
SYDNEY, Australia – EDS, an HP company, today announced it has signed a $61 million (AU$96 million) agreement to manage the technology infrastructure for the Australia Department of Agriculture, Fishery and Forestry, providing expanded technology services across the department’s key locations and increased economic value to the Commonwealth.
HP Helps Telecoms Manage the Customer Experience with New Operations Support Systems Software (07 May 2009)
HP today introduced three software solutions to help communications service providers manage the customer experience to create greater loyalty, especially among high-value customers.
Russelsheim Physical Space (30 Apr 2009)
Take a video tour of the Russelsheim, Germany Service Management Center and see how the world-class data center reinforces a zero-outage mentality for our clients.
Russelsheim Standards and Processes (30 Apr 2009)
See how the Russelsheim, Germany Service Management Center standards and processes reinforce a zero outage approach in delivering technology services for clients and customers.
Mazda Motor Europe Signs Data Center Infrastructure Outsourcing Agreement with EDS, an HP Company (21 Apr 2009)
BERLIN – EDS, an HP company, today announced a five-year technology infrastructure outsourcing contract with Mazda Motor Europe aimed to decrease operational costs, improve service quality and increase technology infrastructure availability for Mazda.
Morale Management (30 Mar 2009)
Two certainties of management are crisis and change, and when they arrive together, it has the ability to shake an enterprise to the core. At a time when even stalwart companies are undergoing significant changes, maintaining morale is both a challenge and a mandate. Using the right approach can create a stronger leadership team and build confidence among the ranks at every level—even in the current climate.
Five Ways to Cut Costs (30 Mar 2009)
The current economic turmoil has battered corporate revenues with shocking swiftness. Executives are confronting tough decisions on the future of employees, departments, and facilities. The pressure to cut is significant. Yet as the Merrill Lynch case illustrates, such maneuvers entail risk.
Partner With a Strong Ally In a Weak Economy (30 Mar 2009)
For more than 50 years, EDS, an HP company, has helped thousands of clients reduce operating costs, keep critical projects moving forward while conserving capital and prepare for future growth. During both good economic times and bad, we’ve been there with our customers every step of the way providing innovative technology services around the globe.
Zaragoza Physical Space (18 Feb 2009)
Take a video tour of the Operations and Monitoring Center in Zaragoza, Spain and learn more about how multilingual event management and operations services create results for our clients.
Zaragoza Standards and Processes (18 Feb 2009)
See how the Zaragoza, Spain Operations and Monitoring Center standards and processes reinforce a zero outage approach in delivering technology services for clients and customers.
Zaragoza Delivery Center's People (18 Feb 2009)
See how our employees in the Zaragoza, Spain Operations and Monitoring Center keep our clients up and running … and more.
Phoenix Signs Infrastructure Services Agreement with HP Enterprise Services (15 Jan 2009)
PLANO, Texas – HP Enterprise Services and The Phoenix Companies, Inc. today announced an agreement under which HP will continue managing technology infrastructure and software applications for Phoenix Life Insurance Company, a wholly-owned subsidiary.
The Changing Landscape of Storage (10 Sep 2008)
The resurgence of storage as a service in the form of online storage is being driven by an upswing in popularity of social networking technologies. Online storage began its transformation in 2007 from a simplified backup option for consumers and small businesses to a service that can enable larger businesses to bolster information sharing, disaster recovery operations, regulatory compliance needs and help curb storage infrastructure costs.
Belk Renews IT Agreement with EDS, an HP Company (02 Sep 2008)
PLANO, Texas – EDS, an HP company, announced today that Belk (www.belk.com), the nation's largest privately owned department store chain, has renewed its agreement with EDS.
Sal. Oppenheim Signs IT Outsourcing Contract Extension with EDS (06 Aug 2008)
EDS today announced that Sal. Oppenheim jr. & CIE., Europe's leading private bank, has extended its information technology (IT) outsourcing contract with EDS for five years. Financial terms were not disclosed. The contract extension covers the management of Sal. Oppenheim's existing IT infrastructure at all locations. Since 1997, EDS has managed and operated the entire Sal. Oppenheim IT infrastructure.
EDS Signs IT Outsourcing and Transformation Agreement With CAT Group (21 Jul 2008)
PLANO, Texas – EDS today said it has signed a seven-year agreement with the CAT Group, a worldwide provider of transport and logistics services, to develop, integrate, deploy and support the company's software applications. Financial terms were not disclosed.
Kellwood Renews Information Technology Outsourcing Agreement with EDS (27 May 2008)
PLANO, Texas and ST LOUIS, Missouri – EDS and Kellwood Company today announced the two companies have renewed their long-term information technology (IT) services relationship. With the seven-year agreement, EDS will continue to provide a full package of leveraged IT services to support the marketer of apparel and consumer soft goods’ future strategy.
Communications Service Providers Achieving Differentiation Through Superior Customer Service (22 May 2008)
In this time of converging services, new competition and emerging alternate business models, communication service providers (CSPs) who focus on providing superior customer service will have a higher customer retention rate and increase their probability of customers adding on new services. In this paper, EDS examines those challenges and provides recommendations on how to address them.
Flemish Public Employment Service Selects EDS For New Infrastructure Management Contract (10 Apr 2008)
PLANO, Texas and BRUSSELS, Belgium – EDS today announced the Flemish Public Employment Service (VDAB) agency has selected EDS as its new partner to manage its information communication technology (ICT) infrastructure. The contract has a six-year term and is worth approximately €50 million (US$74 million).
EDS Successfully Completes Development of Lufthansa's Service Oriented Architecture (09 Apr 2008)
PLANO, Texas and ZURICH, Switzerland – EDS today announced the successful development and completion of Lufthansa's service oriented architecture (SOA), a middleware, messaging and security platform that allows the airline to interface, interoperate and integrate with their business partners and other global airline systems through open standards. Lufthansa utilized the platform to optimize data exchange between the airline's new inventory system and existing applications.
EDS Signs Global IT Outsourcing Contract With Royal Dutch Shell (31 Mar 2008)
THE HAGUE, Netherlands and LONDON, UK – EDS today announced it has signed a five-year, US$1 billion IT Master Services Agreement (MSA) with Royal Dutch Shell (Shell). Today’s agreement with EDS is one of three IT outsourcing agreements between Shell and three key suppliers, and is expected to deliver Shell a substantial business improvement over the five year initial term of the contract.
EDS Positioned in the “Leaders” Quadrant for North American Desktop and Help Desk Outsourcing (11 Mar 2008)
PLANO, Texas – EDS, a leading global information technology services company, today announced it has been positioned by Gartner, Inc. in the Leaders quadrant in the “Magic Quadrant for Desktop Outsourcing Services, North America, 2008” and “Magic Quadrant for Help Desk Outsourcing, North America, 2008” reports.
EDS Provides Technical Support For U.S. Government Conference (11 Mar 2008)
When the United States hosted a conference at the U.S. Naval Academy (USNA) in Annapolis, Md., last November, it called on EDS for technical support. The EDS Program Team that supported the event was recognized in January at a U.S. Department of State awards ceremony in Washington, D.C.
EDS Earns Microsoft Award For Security Excellence (04 Mar 2008)
EDS received the 2008 Excellence in Security Award in the category of Overall Security recently presented at the Microsoft CSO Summit in Redmond, Washington. The award recognizes industry leaders for the planning, implementation and management of security programs that significantly improve their company’s security posture.
EDS Receives ISO 9001:2000 Recertification For Americas Region Infrastructure Operations (21 Feb 2008)
EDS’ eight major service delivery centers in the Americas region have been recertified for the ISO 9001:2000 certificate, marking 10 years of the company adhering to an internationally recognized quality measurement standard. This recertification reflects EDS' world-class, client-service capabilities and relentless commitment to quality.
EDS Receives ISO 9001:2000 Recertification For Americas Region Infrastructure Operations (21 Feb 2008)
PLANO, Texas – EDS today announced its eight major service delivery centers in the Americas Region were recertified for the ISO 9001:2000 certificate, marking 10 years of EDS adhering to an internationally recognized quality measurement standard.
Flemish Government Extends Contract With EDS-Telindus (09 Jan 2008)
PLANO, Texas and BRUSSELS, Belgium – EDS today announced the Flemish Government has awarded the EDS-Telindus Consortium a renewal of its information communications technology (ICT) contract.

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