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Service Desk and Site Support Services: Related News

HP Wins 2009 Citrix Ready Solution of the Year Award (15 Jun 2009)
On May 3, Citrix announced its selection of HP as the Citrix Ready Solution of the Year Award winner for 2009. Announced at Synergy, Citrix’s annual reseller and customer conference, the award is recognition of a long-standing collaborative partnership that has fostered an impressive array of technical solutions and outsourced service offerings.
Cyber Threats Are Real and Growing, Security Expert from EDS, an HP Company, tells House Subcommittee (11 Jun 2009)
WASHINGTON – Global reports about cyber security threats to America’s infrastructure are accurate and the number, types and sophistication of the attacks are predicted to increase, the House Subcommittee on Government Management, Organization and Procurement was told today by the head of cyber security for EDS, an HP company.
Workplace Services Demo (09 Jun 2009)
See how HP helps keep clients productive and focused on core business through secure, reliable workplace technology. Click interactive graphics for details about our support, management and productivity offerings and how we've integrated them to deliver maximum business value for you.
EDS, an HP Company, Wins $61 Million Infrastructure Deal with Australian Federal Government (21 May 2009)
SYDNEY, Australia – EDS, an HP company, today announced it has signed a $61 million (AU$96 million) agreement to manage the technology infrastructure for the Australia Department of Agriculture, Fishery and Forestry, providing expanded technology services across the department’s key locations and increased economic value to the Commonwealth.
Morale Management (30 Mar 2009)
Two certainties of management are crisis and change, and when they arrive together, it has the ability to shake an enterprise to the core. At a time when even stalwart companies are undergoing significant changes, maintaining morale is both a challenge and a mandate. Using the right approach can create a stronger leadership team and build confidence among the ranks at every level—even in the current climate.
Five Ways to Cut Costs (30 Mar 2009)
The current economic turmoil has battered corporate revenues with shocking swiftness. Executives are confronting tough decisions on the future of employees, departments, and facilities. The pressure to cut is significant. Yet as the Merrill Lynch case illustrates, such maneuvers entail risk.
Partner With a Strong Ally In a Weak Economy (30 Mar 2009)
For more than 50 years, EDS, an HP company, has helped thousands of clients reduce operating costs, keep critical projects moving forward while conserving capital and prepare for future growth. During both good economic times and bad, we’ve been there with our customers every step of the way providing innovative technology services around the globe.
Phoenix Signs Infrastructure Services Agreement with HP Enterprise Services (15 Jan 2009)
PLANO, Texas – HP Enterprise Services and The Phoenix Companies, Inc. today announced an agreement under which HP will continue managing technology infrastructure and software applications for Phoenix Life Insurance Company, a wholly-owned subsidiary.
ConvaTec Selects EDS, an HP Company, To Manage IT Environment (16 Oct 2008)
PLANO, Texas – EDS, an HP company, and global medical device company ConvaTec today announced they have signed a $95 million information technology (IT) services agreement.
EDS, an HP Company, to Manage Computing Environment in Nine Countries for Posten (03 Oct 2008)
SOLNA, Sweden – EDS, an HP company, today announced that it has signed an agreement with Posten, one of the Nordic region’s largest messaging and logistics operators, to host the company’s end-user computing environment. The contract will begin in July 2009. Financial terms were not disclosed.
Top Trends Driving Tech Innovation (18 Aug 2008)
To make the transition to an always-on world, organizations need a unified environment that includes instant messaging, e-mail, mobile voice, mobile data, and access to enterprise applications and data but they also need the right network infrastructure. What's behind this push for faster, sleeker and smarter devices? EDS has identified three key trends that are contributing to the rise of edge devices and related technology.
EDS Positioned In the “Leaders” Quadrant For Western European Help Desk Outsourcing (27 Jun 2008)
PLANO, Texas – EDS, a leading global information technology services company, today announced it has been positioned by Gartner, Inc. in the Leaders quadrant in the “Magic Quadrant for Help Desk Outsourcing, Western Europe, 2008” report.
EDS Positioned In the “Leaders” Quadrant For North American Managed and Professional Network Service Providers (15 May 2008)
PLANO, Texas – EDS, a leading global information technology services company, today announced it has been positioned by Gartner, Inc. in the Leaders quadrant in the “Magic Quadrant for Managed and Professional Network Service Providers, North America, 1H08/2008” report.
Xerox Extends Information Technology Services Contract With EDS (17 Apr 2008)
PLANO, Texas and NORWALK, Conn. – EDS and Xerox Corporation announced today a $263 million agreement whereby EDS will manage and support Xerox's end-user computing environment, deliver internal Service Desk services, and provide mainframe services for an additional five years. The extended and expanded agreement provides the scale and flexibility for Xerox to stay ahead of technology advances and easily respond to changing and evolving market needs worldwide.
Flemish Public Employment Service Selects EDS For New Infrastructure Management Contract (10 Apr 2008)
PLANO, Texas and BRUSSELS, Belgium – EDS today announced the Flemish Public Employment Service (VDAB) agency has selected EDS as its new partner to manage its information communication technology (ICT) infrastructure. The contract has a six-year term and is worth approximately €50 million (US$74 million).
EDS Recognized for Service Desk Excellence (02 Apr 2008)
PLANO, Texas – EDS today announced that its General Motors Service Desk has received the prestigious Team Excellence Award for External Support from Think Services' HDI, the world's largest IT service and support membership association and the industry's premier certification and training body.
EDS Positioned in the “Leaders” Quadrant for North American Desktop and Help Desk Outsourcing (11 Mar 2008)
PLANO, Texas – EDS, a leading global information technology services company, today announced it has been positioned by Gartner, Inc. in the Leaders quadrant in the “Magic Quadrant for Desktop Outsourcing Services, North America, 2008” and “Magic Quadrant for Help Desk Outsourcing, North America, 2008” reports.

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