Your ability to accomplish your business goals increases with access to quality, real-time information about your operations, your customers and the marketplace. To ensure timely access to the right information, your Business Intelligence (BI) solution must be aligned to your business strategy. HP Business Intelligence Services connects the two by reviewing your current environment, collaborating with your personnel and then developing a BI project plan focused on your priorities.
The capabilities of HP Business Intelligence Services include:
- Business Intelligence (BI) Strategy and Management services bring together technical and business aspects of a client organization to conduct the detailed planning and prioritization needed for an effective BI program. We can address an overall BI program or specific aspects of the program, including functional areas, tool selection, and organizational development.
- Data Integration and Data Warehousing services offer a solid foundation for sharing data across your organization. To deliver maximum value to the business, we fully assess data warehouse initiatives to identify areas for improvement; identify, extract, transform and integrate disparate data; plan, architect, design, build, test, and deploy data warehouses and data marts; architect information delivery solutions; consolidate data marts and data warehouses; and host data warehouse operations.
- Performance Management and Analytics services apply predictive analytics, data mining, forecasting, and other advanced analytic strategies to allow an organization to derive deep insight from enterprise information to drive performance.
- Information Strategy and Governance services establish the organization (including stewardship), functions and principles for managing data that is of high quality, available, consistent, auditable and secure.
- Information Quality Management services create the organizational structure, processes and procedures, and technical architecture for identifying, monitoring, reporting, and improving the quality of information. It includes close linkage with master data management, metadata and governance.
- Master Data Management services include the development and maintenance of the organizations, processes and tools to ensure that every master data element is captured, stored, and made available consistently across an organization. These services enable customers to develop a “single version of the truth” by establishing common descriptions for core business entities across multiple systems.
The Implementation Process
To deliver value quickly to you, we leverage best practices and use a phased approach to implement your new BI environment. This facilitates collaboration, planning and communication; it also ensures the solution is aligned with your goals, processes and culture. The essential stages of our approach to implementing a new BI environment:
- Define
- Analyze
- Design
- Produce
- Optimize
- Implement
Our governance model supports this approach and provides rigorous standards that facilitate a successful outcome. With this model, you maintain visibility into the project and provide project buy-in every step of the way.
Define Phase
This stage establishes the framework and progress expectations. Your processes, business requirements and the groups that access and use BI data are mapped out. Additional insights based on our experience are added to expedite planning and analysis.
The following deliverables are developed:
- Initial project plan
- Request for approval of key resources
- Request for approval of proposed location facilities
- Request for approval of all subcontracts
- Issue tracking procedures
- Change control procedures
- Systems development methodology/standards
- Defined configuration management procedures
Analyze Phase
The analysis consists of discovery activities centered around the people and business needs of your in-scope business units. The first step in the analysis process is an investigation to identify and review all relevant documentation and begin source systems analysis. We use the following documentation and artifacts during this step:
- RFP and data room contents
- Strategy documents
- Existing forms, letters, reports and other named relevant artifacts
- Source system descriptions, data dictionaries/record layouts
- Your reporting requirements and government/state and federal jurisdictions
- Documentation of current BI tools
Detailed planning and work sessions with representative members of the groups who will use the analytical capabilities of the delivered environment to support their decision making are critically important. We also interview senior management to capture specific organizational metrics and key performance indicators, if required. The major deliverable at this stage is the general Data Warehouse Business Design document
Design Phase
In the design phase, HP defines and confirms the data and technical architectures. This is crucial for realizing how successfully the environment meets your business requirements and goals. Our experience and expertise play vital roles in delivering robust architectures that are extensible and scalable, reducing rework and costs associated with future modifications and enhancements.
The following sets of architectural documents are the work products of the design phase:
Data Architecture
- Summary of business requirements
- Logical data model
- Metadata architecture
- Metadata scope and definition
- Business calculations and algorithms
- Data source definitions
- Flow of data from provider data stores to information consumers
- Granularity, volume and frequency of data loads
- Source-to-target data mappings
- ETL services
- Data administration standards
- Data access services architecture (metadata, security, query, reporting, desktops, tools, Internet)
- Aggregations and hierarchies
Technical Architecture
- BI architectural framework
- Processes and tools to be applied to the data
- Data management services architecture (ETL, backup, archive)
- Infrastructure plan
- Security plan
Produce Phase
Adhering to the approved architectural design specifications, our project team constructs the flexible, full-function BI solution. We develop plans for implementation, loading, testing and training during the construction stage. The processes include:
- Develop the physical data model that implements components of the logical model produced in the architecture and design stage
- Develop the physical storage structure (partitioning, RAID and so on)
- Acquire, install and integrate software and hardware components
- Design and implement the physical data structure (tables, columns, relationships, views, indexes and so on)
- Design and build the database (scripts, parameter settings and so on)
- Build, integrate and test data staging and ETL services
- Build, integrate and test metadata
- Build, integrate and test information delivery access and presentation/desktop access services
- Build, integrate and test security infrastructure
- Test load data into the database
- Produce required documentation, including user guides, administrative guides, technical support guides, training materials and help desk materials
- Prepare a detailed implementation plan to establish the production environment and plan for the transition to the user population
- Execute organizational change strategies to prepare the user organization for the completed system
Optimize Phase
We carry out system verifications and performance testing of the production environment. Once the system is tuned and optimized, formal acceptance testing is performed.
Implement Phase
Our consultants provide systems training and coach you on the use of the new analytic tools. Operations are transferred and the live production environment is delivered. At this stage, HP:
- Performs help desk support
- Provides program management
- Provides system management
Primary Features Of The HP Business Intelligence Offering
Starting with our proven reference architecture, we build reusable solution components that meet your business priorities and return-on-investment requirements. The result is a BI environment that scales easily and quickly adapts to your evolving needs.
For more information about what HP Enterprise Services can do for you, submit a business inquiry.