Increase Revenue and Reduce Operating Costs
To stay competitive you need to expand your portfolio and gain new market share. But you can't overextend your capital investments. And while consumer lending provides excellent revenue opportunities, credit risk is increasing with higher interest rates and greater consumer debt. Regulatory compliance and industry regulations such as Basel II add even more complexity.
An End-To-End Solution For Consumer Loans
HP Consumer Loan Services simplifies consumer lending. Our managed services address every aspect of consumer lending services, including the people, processes and technology used. We customize solutions for the full continuum of services or specific elements as appropriate to your business needs. As much or as little as you want.
- Automated credit decisions
- Closing document preparation
- Credit application processing
- Customer services and interaction
- Debt collection
- Document management
- Inbound sales calls
- Loan application
- Outbound sales calls
- Payment processing
Using our leveragable components, HP provides a customizable business framework that supports multiple client product engine integration, as well as complete consumer loan origination and servicing that includes administrative processes, customer interaction and technology support.
Tailored To Your Goals
We determine the best plan to achieve your goals and address your critical business issues using our expansive experience gained from working with our existing clients and the latest technologies available. And we work to deliver the benefits you need:
- Reduce cost of ownership by up to 50 percent and reallocate employees to revenue-generating functions
- Deliver a consistent and improved customer experience while enabling flexibility and speeding products to market
- Improve operational risk management and reduce capital expenditures through systems and processes that comply with Basel II and other specific regulations
- Align operational costs with generated revenue using a variable per-transaction payment option and volume-based pricing
- Deliver transparently, so your customers don't know that HP is handling calls and processing by using branded, “private label” customer interaction management
HP Consumer Loan Services is an opportunity for top-line growth with the support you need to thrive in a competitive marketplace.
For more information about what HP Enterprise Services can do for you, submit a business inquiry.