Electronic Payments Without Capital Outlay
Your customers want an easy way to pay their accounts. You want to provide options, but without a huge investment on your part. And you need to get started right away. What choices do you have?
With Convenience Pay Services, you can offer your customers alternative, anytime electronic payment solutions via Internet, telephone or wireless devices, without investing in technology and staff. Your customers gain control and convenience through a range of payment options including credit cards, debit cards and electronic checks (ACH and EFT), all available 24 hours a day, 365 days a year.
Multiple Payment Options
- Phone via interactive voice response (IVR)
- Internet
- Web services (interface from within your existing portal)
- Offline batch payments
- Credit cards, debit cards or electronic check
- Over the counter
- Recurring payments
- Scheduled payments
At the same time, Convenience Pay Services' paperless transactions allow your organization to benefit from improved availability of funds, posting speed and accuracy, and secured transactions. You reduce or eliminate the need for customer service representatives to accept payments— and thus reduce your operating costs. And you will receive support and transaction inquiry service through multiple channels.
Enrollment capabilities provide added protection of payment data, efficient user processing with reuse of prior payment history, scheduling of payments, and recurring payment features.
Client Support Services
- Live operator transaction inquiry and support
- 24-hour online payment verification
Additionally, HP can consolidate remittance and financial data from external sources, like home banking services, into a standard financial electronic data interchange (FEDI) file format and/or proprietary format for account-posting purposes. This keeps you (or your lockbox) from having to manually process external “check and list” payments.
Consolidated Remittance Sources
- Collected into a consistent electronic information stream
Convenience Pay Services delivers access to real-time information, which increases both your efficiency and your customers' satisfaction. By relying on our stability and experience, you can effectively bridge the gap between the paper and electronic worlds.
Demo Modules
- Module 1 – One-time payment without enrollment
- Module 2 – Enroll and make a payment
- Module 3 – Client Access Portal
- Module 4 – Convenience Pay features and benefits
Associations
HP is a participant of the PCI Security Council. The PCI Security Standards Council is an open global forum for the ongoing development, enhancement, storage, dissemination and implementation of security standards for payment account data protection. Learn more about the PCI Security Standards Council.
More Information
Download the Convenience Pay Services At-A-Glance PDF, 200K
For more information about what HP Enterprise Services can do for you, submit a business inquiry.