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Inbound Document Processing Services

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Westpac Case Study

Westpac Video Case Study

This video features the story of how HP Enterprise Services dramatically revamped Australian-based Westpac Banking Corporation’s mortgage processes and reduced costs.

View the Westpac Case Study Video 3:30

Quality and Efficiency With Document Management Outsourcing

We are in the midst of a data explosion, with more information flooding into our workplaces than ever before. Managing that information has become a major challenge—and an enormous expense for storage, filing, refiling, and locating misfiled documents. That's where HP Inbound Document Processing Services can help.

Hand over your paperwork to HP. Our inbound document services can help your enterprise better manage its mountains of paper and terabytes of data and turn it into usable content. By letting us handle some or all of your inbound document processing needs, you can free up valuable resources to focus on your core business activities.

Full Paper and Electronic Document Management Support

HP offers unparalleled end-to-end document processing capabilities—from hardware and software to services. These services are provided by skilled people who understand your industry, marketplace, and desired outcomes.

Global expansion doesn't have to be out of reach for your enterprise. HP has document processing facilities on five continents that feature the latest technology. Standardized processes for handling electronic and paper documents ensure consistent data capture. And we now can provide printing—whether from a single desktop printer, department printer, or enterprise printer.

Gain the flexibility and agility you need to grow, respond to change, and gain access to and visibility of critical documents.

Reduce Costs With Digitized Content and Electronic Storage

By converting your paper documents into images and providing electronic storage for the digitized content, HP can help you:

  • Reduce fixed and operational costs
  • Increase your flexibility to scale up and down as your needs or industry regulations change
  • Mitigate risk and ensure business continuity
  • Gain access to skilled global talent and the latest technology
  • Increase your ability to expand globally without a major financial investment
  • Improve productivity through streamlined processes
  • Achieve greater access to information
  • Increase customer satisfaction and retention

Document Imaging and Management, Data Capture, and Release

HP Inbound Document Processing Services include four main functions:

  • Mailroom management—Documents are physically delivered to a client or HP facility. Envelopes are manually or mechanically opened and documents are sorted, prepared, and batched.
  • Document imaging—Physical documents are scanned, and a digitized image is captured for use in business processes or storage in an image repository.
  • Data capture—Required information is extracted from paper documents, digital images, or voice interaction using automated (character recognition) or manual (keying) methods.
  • Data release—Relevant information is formatted for and made available to the application systems for processing.

Paperwork is probably here to stay, but it doesn't have to weigh you down. HP will work collaboratively with you, listen to your business problems, and come up with a start-to-finish, industry-specific solution to meet your needs—whether around the corner or around the world.

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