Convert Data Into Information and Transform Information Into Knowledge
Westpac Case Study
This video features the story of how HP Enterprise Services dramatically revamped Australian-based Westpac Banking Corporation’s mortgage processes and reduced costs.
Reduce costs and risk as you improve efficiency and compliance with end-to-end outbound processing support from HP. We provide a secure, modern document processing environment that gives you the scalability, global reach, and industry expertise you need to get more from your printed documents.
We can show you how to transform your documents into appealing, personalized communications targeted to your customer or citizen. It's a flexible, cost-effective solution that reduces operational, paper storage and usage, and postage costs—as it increases efficiencies and reliability.
The Outbound Document Processing Support You Need
HP's services include these four functions:
- Print and mail solutions—Creating forms; transforming print data; printing; and distributing or mailing paper documents, such as invoices, statements, and payroll processing
- Document composition services—Creating content in support of “TransPromo” (transactions promotions) strategy; merging content from multiple data/document files into one mailing and/or distribution to multiple communication channels
- Electronic image presentment—Presenting documents via electronic means in lieu of printed documents
- Electronic output—Printing to any type of media, such as CD-ROMs, data cards, DVDs, and microfiche/microfilm
Outbound processing adds value, quality, and flexibility to your documents by:
- Avoiding capital investment in newer technologies and enhance workload balance by leveraging HP's investment in infrastructure, people, and processes
- Improving productivity by using our established best practices in global, leveraged operations centers
- Taking advantage of competitive market pricing with our flexible packaging options
- Reducing risk associated with business continuity and meet regulatory compliance standards
Meet Your Industry's Unique Document Life Cycle Needs
One size does not fit all when it comes to converting and managing documents—every industry has its own regulatory requirements and constraints for the document's life cycle. HP's outbound processing services are delivered by skilled personnel knowledgeable the special needs of these industries:
- Government—Sending citizen communications both on paper and/or electronically, generating and mailing various notices and tax statements, notifying citizens of important governmental changes, and generating voter notifications
- Financial services—Loan and credit card application printing, statement rendering, consumer lending document production, report production, and electronic document presentation
- Healthcare—Explanation of benefit (EOB) statement production, processing, print and mail bills/statements, customized customer correspondence, electronic bill/statement/EOB presentment
- Manufacturing—Warranty communications, safety communications, bill production, dealer invoices, floor-planning agreement production, and bills of lading
- Consumer and retail—Printing agreements, producing customer bills and statements, bulk mailing, producing reports, and electronic document and electronic bill presentment
- Transportation—Bills of lading and rental agreements, travel agreements, ticket printing, distributed printing, personalized loyalty club customer correspondence, and schedule distribution
