Trusted Ally In Your Battle For Success
An uncertain economy is shrinking budgets. Information technology (IT) leaders are faced with hard decisions: Where do you cut? Where do you spend? How do you get the most from what you have? The choices you make today will help determine your tomorrow: whether your enterprise emerges from this downturn lean and competitive or emaciated and weak – a winner or a loser.
Keeping IT performing at expected levels while responding to constant business and economic changes, competitive pressures, and regulatory and security requirements, has never been more difficult.
Shift Investments To Growth Initiatives
In tough economic times it makes sense to consider approaches that allow you to reduce costs and improve service levels while avoiding capital outlays. HP offers a range of services to help you contain costs and keep critical projects moving forward without increasing capital spending.
Partnering with HP allows you to concentrate on your core business and get the benefit of a trusted ally to manage your business technology. And now you have more choices to access the combined experience, assets and innovation of HP.
More Options, More Visibility and Expense Control
Whether you are looking to reduce costs, improve your business-to-IT alignment, gain new skills, access innovation in IT management, or reduce risk, HP can help.
We offer a full range of choice in sourcing services for desktop and data center environments that can match your business strategy, risk tolerance and need for financial flexibility. The combined experience and innovation of HP gives you more choices to outsource at levels that best fit your business needs. These services are modular – often known as "out-tasking" – and enable companies to source each engagement in a manageable size where you can retain the level of control you desire.
Our Managed Services Suite offers tiered pricing that adjusts as your volumes adjust. Your company's IT operational expenditure can rise and fall as you need it to. Our standards-based approach is designed to give you immediate access to tested, reliable, and repeatable services based on industry-leading best practices.
Emerge a Winner
HP Managed Services fall into three key categories: Data Center Services, Workplace Services and Business Continuity & Recovery Services. All the services in this robust offering are designed to:
Reduce your support and management costs: Cut your costs by plugging into the best-in-class operations of a tier 1 outsourcer, benefiting from its economy of scale, while at the same time retaining as much control as you need.
Incorporate flexibility into your environment fast: A simplified, integrated managed infrastructure helps you to be more responsive to changes in your business environment. Predefined operational management services easily fit into any operating environment and can be "turned on" to give immediate benefits.
Improve your business focus: Service levels are designed for your business needs and are implemented consistently across your infrastructure. Your internal resources are better able to focus on strategic company initiatives and innovation.
The HP Managed Services Suite
Server and Storage Operations
Offers 24x7 remote monitoring and support services using service management best practices and methodologies across multivendor environments. Benefits include:
- Improved IT service levels – Ensures that all of your support and operational services are in line with your business objectives, independent of technology.
- Reduced support and operational management costs – Tap into HP's economies of scale and our vast pool of efficient and highly trained resources, standard processes and services.
- Improved agility – Immediately gain access to skilled experts and ITIL best practices enabling you to become efficient faster.
Service Desk
Augments in-house support with a proactive help desk for the client's full hardware and software environment; a cost-effective alternative to traditional onsite help desk services. Benefits include:
- Reduce labor costs while maintaining – and even improving – the quality of user support. Users have fast problem resolution via access to skilled help desk resources.
- Access to a global infrastructure enables you to take advantage of low-cost support delivery and changing economic conditions. HP has trained professional resources and operating centers around the globe. As world markets shift, HP has the global presence to adjust to changing conditions.
- Create a more agile and responsive business by augmenting your support services with highly skilled resources that can scale to meet all of your changing needs – without capital or resource investment of your own.
- Accurately predict support costs and free up IT resources to focus on your core business goals.
Flexible Computing
Offers fast access to compute power as a component of HP's innovative Adaptive Infrastructure as a Service; clients pay only for what is used. Benefits include:
- IT availability on an as-needed basis – Meet changing business demands and seize opportunities for competitive advantage.
- Large-scale compute resources – Compute capacity is available when required.
- Pay only for computing capacity reserved – Reduce fixed asset costs and move to variable costs.
- Expertly managed service infrastructure – Improve performance and reliability to meet service-level agreements.
- Latest technology and tools – Achieve higher quality, faster results, and better responsiveness to business demands.
- Highly secure – Peace of mind comes from knowing that industry best practices are employed to protect data.
- Ready access – Use the services Web portal to easily check computing resource availability, reserve available capacity, and provision those resources.
- Deep ISV relationships – HP provides operating system software as well as the operation of select applications – with payments aligned to application usage.
Managed Messaging
Delivers improved availability, security and compliance with predictable monthly costs for a scalable managed Microsoft Exchange service. Benefits include:
- Achieve faster return on investment (ROI) and reduce risks and disruption associated with upgrading and managing Microsoft Exchange 2007
- Improve the availability, security, and compliance of messaging services
- Integrate wireless e-mail, instant messaging, unified messaging, and content management into your communications infrastructure
- Enable your critical resources to focus on strategic IT issues that are essential to your business
For more information about what HP Enterprise Services can do for you, submit a business inquiry.