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Mobile Applications Services Technical Summary

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The number of applications and technologies at the boundary of your enterprise are growing rapidly. Your company's traditional office-based work environment is giving way to one that's fluid and decentralized. You're challenged to take advantage of these technologies so your company can maintain its competitive edge and become more productive. But are your systems flexible and efficient enough to handle these changes? Do you have enough bandwidth to accommodate a global mobile workforce? Do you have enough help-desk workers to support multiple external devices? Is the data that's being captured and stored elsewhere being processed efficiently and turned into useful information your company needs? And is the data on your mobile devices safe? Are your remote systems protected and supported? What sort of damage will your company suffer if information and the devices that contain them are lost or stolen? And what types of security do you need?

You need to do more than just incrementally improve your processes; you have to transform them by turning data into information that can be linked among your customers, operations and suppliers. Mobile solutions can transform the way your company conducts its business, enabling it to be more profitable, more competitive and achieve a faster time to market. The solutions allow your company to develop stronger customer relationships, improve employee job satisfaction and give them technology tools to do their jobs better. But developing mobile applications, mobilizing existing applications and supporting mobile users is complex and costly, tying up your valuable IT resources. You need a partner that can update and manage your systems so your company's workers can continue to get work done remotely. Your partner must be able to provide end-to-end management of mobile devices through remote management tools and on-site management, and understand how to ensure the security of your mobile devices and corporate data.

Mobile Solutions Delivering Reliability, Flexibility and Proven Solutions

By applying HP Mobile Applications Services to your company, you can benefit from:

  • Reliability – Our proven approach make sure all of your mobile technology value chain components are integrated properly and work seamlessly to deliver an end-to-end mobile solution
  • Flexibility – Our approach is based on open standards and template-driven processes so you can take advantage of state-of-the-art capabilities from new mobile software and be certain of an adequate level of flexibility should your requirements dictate extending your framework or integrating different product vendors
  • Established vendor relationships – We reduce risk to performance and delivery as proven solutions are implemented using established operating and delivery templates with appropriate providers in the complex mobility value chain, significantly minimizing administrative and overhead costs and leveraging corporate-wide agreements

HP Mobile Applications Services Overview

We are focused on delivering mobile application development services to companies like yours. These services are enabled through our mobile application best practice and solutioning approach, with standardized views for developing solutions that leverage common tool sets as needed across implementations and industries.

Our approach provides the foundation to successfully develop, deploy and manage end-to-end mobile solutions. It effectively reduces cost and development time because vendor products have been qualified and pre-integrated. We enable the successful development and delivery of your applications by combining the following:

  • Standards-based tool sets
  • Modular architecture
  • Established methodologies
  • Best-in-class, mobile-specific commercial off-the-shelf software products
  • HP-custom components

Our mobile applications are designed to take advantage of our managed services such as Mobile Workplace Services, Workplace Management Services, Workplace Support Services and other shared services. We have standardized our mobile platform so that the solutions we develop for you are based on a common tool set that can be leveraged across industries. That's why we've partnered with industry leaders in mobile applications.

Our Service Capabilities

As mobile devices and wireless become more ubiquitous in your business, you want to take full advantage of their capabilities. To do so, you need a dedicated team that understands all aspects of developing targeted solutions for the mobile environment. We can provide your company with the optimal mobile solution that meets your requirements, whether it's a PDA, tablet PC, smart phone or choosing a transmission method such as WLAN or cellular. And because location information and map data is increasingly being used to enhance the user experience of mobile solutions, our team can provide you with mapping Geographical Information Systems (GIS) expertise to complement our mobile application development capabilities.

Another important service capability is support for automatic identification technologies, including bar-code images, RFID and locations-based services such as GPS and real-time location systems. Typical applications leveraging these technologies include:

  • Tracking and management
  • Supply-chain management and visibility
  • Yard management
  • Manufacturing work in process
  • Security

The HP Mobile Application Services Team

Our mobile application services team consists of numerous architects, project managers, network specialists, consultants and experienced and certified .NET and Java developers. We maintain a state-of-the-art lab with the latest mobile devices and automatic identification devices to expose our team to the latest industry technologies and solutions.

Our team offers you both phased and single-staged solutions tailored to your current environment and future needs.

HP Mobile Applications Services

Mobile Applications Planning

HP Mobile Applications Planning Services helps you develop a strategic approach and roadmap to mobile enabling your business. Our Mobile Applications Planning focuses on leveraging your current infrastructure for enterprise wide application deployment. Key deliverables from this service may include:

  • Demonstration application (Proof-of-Concept)
  • Key-issues/lessons-learned
  • Next-step recommendations and Roadmap

Mobile Applications Integration

This service provides integration services for common off-the-shelf (COTS) mobile software. Our proven track record for managing complex technologies means you can expect only minimal disruption to your daily business operations while your systems are being enhanced.

Key deliverables include:

  • Global integration of a COTS solution into your business processes
  • Configuration and customization of the COTS solution if necessary
  • Mobile applications project management services

Mobile Applications Development and Enablement

Extend and integrate your enterprise systems and information beyond the desktop. Mobile Applications Development Services springboards off of your current infrastructure and applications to create the mobile-ready custom application your business needs.

Key deliverables include:

  • Mobile-enabled applications
  • Data Models for mobile devices

Mobile Applications Implementation

To ensure your mobile enabled solution is deployed with minimal disruption and greatest efficiency to realize fast value realization, we:

  • Plan for how the application will be implemented and mobilized
  • Package the application and release for deployment
  • Perform formal acceptance testing, to gain final approval and to make the package available for implementation
  • Training end-user and target audiences

Mobile Applications Management

Your existing mobile applications benefit from our Mobile Applications Support Services. Beyond the traditional wired and work environment platforms, we offer support for the three major operating systems used by handheld devices.

Key deliverables may include:

  • 24-hour global support
  • Application break/fix support
  • Run-time improvement

HP Mobile Applications Best Practices Solutioning Approach

Our approach for developing solutions leverages a common tools and standard solutioning views that offers the following features:

  • Mobility consulting/diagnostics
  • A basis for developing custom mobile application solutions
  • Center of expertise for mobile application development

Enabled through various wireless communication technologies, our mobile applications services allows your enterprise to transact in real-time or near real-time, providing you with increased visibility into various aspects of operations.

Our best-practices and approach to re-use provides a set of pre-engineered components for rapid design and deployment of secure and scalable enterprise mobile application solutions.

  • Create a common mobile application platform to reduce training, support and maintenance costs
  • Create common integration methods for your mobile applications
  • Create consistent technical standards to enable common support organizations, tools and skills
  • Implement common, consistent processes for mobility, including support, delivery and operations
  • Implement governance structures, with clearly defined roles and responsibilities
  • Eliminate remote security data access risk

Mobile Data Security

Mobile security is primarily concerned with data encryption and authentication services to your devices. We identify a set of mobile application-specific security requirements that address issues at the intersection of our mobile security and mobile application features.

HP's Mobile Applications Services leverages market leading softwares solutions in mobile data security to ensure:

  • The data stored on all of your company's mobile devices is secure even if they're lost or stolen
  • All your handheld mobile devices meet your corporate data privacy policies
  • Enterprise Class Access Control and Data Encryption Security are added with Centralized Policy Management for all of your laptops, tablets, desktops, Windows Mobile, Palm and USB flash drives

With features such as:

  • Over-the-air sync control works with Microsoft Exchange server to detect handheld devices that try to synchronize e-mail via Server ActiveSync
  • Blocks any unsecured handheld device form downloading business e-mail
  • Blocks devices of employees that have left your company

Mobile Applications Management

This service identifies a set of mobile application-specific content and configuration management requirements that address issues at the intersection of our mobile device management service and mobile application solution features.

Choose HP

Our mobile application services team has been focusing on application development for wireless mobile devices since 2000. They offer application, development, wireless and consulting expertise. With support for more than 2 million mobile devices you can extend your key enterprise information and business processes anywhere, anytime and through any mobile device.

For more information about what HP Enterprise Services can do for you, submit a business inquiry.