Cost-effective Solution For Your Changing Business
A dynamic marketplace with customers demanding more means your business processing solutions must be streamlined, cost effective and service focused. To remain competitive, you need to build for the future, be quick to respond and ensure your business processes are agile and efficient.
HP Software Publishing Services offers a complete business processing solution for logistics of software publishing and distribution, including frequent product revisions, complex licensing, and worldwide distribution requirements. A complete end-to-end offering that addresses the entire document printing and fulfillment lifecycle, from supply chain management of commodity materials, print-on-demand publishing, real-time order management, language localization and online fulfillment reporting.
A dedicated account and content management team helps you streamline your existing operations associated with printing of documents and fulfillment and provides a single, knowledgeable point-of-contact through all phases of document submission, preflight services, on-demand printing and order fulfillment to employees, dealers, distributors, or individual end-customers globally.
HP ensures that all your critical documents, standards, operating procedures, manuals promotional materials and publications will be produced at the highest quality standards and also meet the required timelines.
The proof is in the results received from our customers:
- 99.99% on time shipment
- Six Sigma level defects per million
- 99.99% network availability
- 99.99% absolute inventory accuracy
- 4.2 overall customer satisfaction rating (5.0 scale)
- Over 90% retention rate
- 20 consecutive years of physical inventory exemption (by external audit)
*Based on results from HP customers
Rely on our Software Publishing Services as your single source partner for global software publishing and fulfillment. We manage the entire software product lifecycle for some of the world's leading software developers to speed delivery, cut costs and increase customer satisfaction delivering results at or beyond expectations.
Lifecycle Management Services
To decrease costs and improve customer service, many enterprise-class software companies are outsourcing publishing and order fulfillment. While this presents a cost-effective, labor-efficient solution, many service providers address only pieces of the software cycle – leaving you to handle the rest or find yet another resource to manage them.
Software Publishing Services offers a total solution. A complete package of services that addresses the entire software lifecycle, from global supply chain management and real-time order and inventory tracking to online fulfillment and reporting. A dedicated account team will streamline your existing operations and go on to manage the overall process, providing a single, knowledgeable point of contact throughout all phases.
Whether you choose physical or electronic fulfillment, you'll increase customer satisfaction with record-breaking order accuracy, quality and on-time delivery. All this means that you'll be free to work on what's most important software development and marketing while we work to reduce your total cost of goods.
Further, since we continually invest in our services, you can be sure that you'll leverage the most state-of-the-art solutions offered in the software publishing industry today.
For more information about what HP Enterprise Services can do for you, submit a business inquiry.