Your business now operates as a virtually connected enterprise. At any time, your staff, customers, partners and vendors may be accessing your computer systems from afar. But extending your security perimeter to allow remote access has made it more vulnerable to attack. You need to adopt a proactive approach to endpoint security to protect your company’s bottom line and reputation.
HP Threat & Vulnerability Management Services is a managed service that secures desktops, laptops and servers against viruses, malware, spyware and intrusions. It incorporates design, implementation and management services, as well as optional consulting services.
HP Threat & Vulnerability Management Services Overview
Integrated Solution
- Single platform to manage antivirus, anti-spyware and personal firewall
- Standard service offering covers desktops, laptops and servers
- Enhanced visibility and reporting via centralized console
- Define, manage and enforce security policies via a single console
- Deploy updates via a single console
Major Components
- Capture customer and endpoint threat management requirements
- Translate requirements into a robust and scalable architecture
- Deploy technology per approved architecture and design
- Operate and support solution, deliver standard reports
- Optional consulting services to address unique customer needs
Service Management
Support
- Regional support. Answer inquiries, resolve problems and troubleshoot the supported antivirus product, interrogating logs, reconfiguring settings, initiating scans.
- Global support. Act as primary interface with regional and client support, presenting antivirus and automation solutions. During a virus outbreak, will provide timeline activity status updates and reports to management/accounts.
- Global 24/7/365 Support. Provide coverage and support for security activities 24/7/365, responding to malicious code enquiries.
Management
- Infrastructure management. Design and implementation of the AV solution for workstations, servers and role-based systems. Analysis of new engines and technologies. Configuration management of the software needed to avoid malicious code outbreak. Remotely deploys, manages and updates enterprise-class solutions.
- Outbreak Management. When a malicious code event takes place, the team will work with other HP teams to contain, control and clean up the environment.
Monitoring
- System Threat & Vulnerability Monitoring (basic service). Monitor multiple alert services and resources that warn of new system threats and vulnerabilities and provide detailed information needed to protect the environment.
- Proactive monitoring and threat management. Monitors antivirus Web sites for new or updated information regarding threats and vulnerabilities.
- Console management.
Reporting
- Global Coordination and Reporting. Coordinates security activity throughout the world and provides notification of global events, as well as specific reporting as required.
- Standardized weekly/monthly/quarterly/annual reports.
- Focus on deployed EPTM features status.
Bundling Options
- Antivirus + anti-spyware
- Antivirus + personal firewall
- Antivirus + anti-spyware + personal firewall
Management Architecture
ePolicy Orchestrator is the extensible, scalable, common management interface that provides discovery, alerting, policy definition, updating and monitoring for each of the products.
Choose HP
Our service is integrated and backed by our own global implementation and experience. We manage more than 380,000 servers, 4.5 million desktops and 180 data centers around the globe. In doing so, we prevent 6.6 billion junk mail messages from ever reaching our employees’ and our clients’ e-mail environments each month, and we detect and quarantine 3,120,000 viruses a year.
For more information about what HP Enterprise Services can do for you, submit a business inquiry.